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- Tasks: Support critical applications and enhance incident management processes.
- Company: Join a global consultancy with a strong focus on training and career growth.
- Benefits: Competitive salary, pension scheme, medical cover, and generous holiday allowance.
- Why this job: Be part of a growing team and make a real impact in tech support.
- Qualifications: Strong communication skills and experience with IT support processes.
- Other info: Exciting opportunities for professional development in a dynamic environment.
The predicted salary is between 36000 - 41000 £ per year.
ROLE TITLE: Level 2 Application Technical Support - SC Cleared
LOCATION: Bristol (onsite)
CLEARANCE: active SC clearance required
Salary: £36k - £41k per annum
Hours: Monday to Friday, 9am - 5pm
Initial End Date: October 2027
We are actively looking to secure a L2 Application Technical Support candidate to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.
Key accountabilities of the role:
- Support of a range of critical applications running on a common platform.
- Monitoring of queues in incident management systems.
- Initial issue determination and some remediation actions.
- Contribution to the development and deployment of enhancements and patches.
Key skills and experience:
- Logical thinking with methodical actions.
- Excellent written and verbal communication skills.
- Proficiency with Microsoft Office applications (Word, Powerpoint, Excel, Teams, Sharepoint, OneDrive).
- Experience of incident, problem and change processes and systems.
- Experience of support of production IT services.
- Remedy incident management system, Sharepoint on premises configuration and support (desirable).
Benefits Include:
- Contributory pension scheme.
- Employee Assistance Program.
- Medical and Dental cover.
- 22 days holiday +.
Junior DataStage Developer in Bristol employer: Experis IT
Contact Detail:
Experis IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior DataStage Developer in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to technical support. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a GitHub repository where you can demonstrate your problem-solving abilities and any projects you've worked on. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Junior DataStage Developer in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior DataStage Developer role. Highlight relevant skills and experiences that match the job description, especially your technical support experience and any familiarity with incident management systems.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your logical thinking and communication skills!
Showcase Your Technical Skills: Since this role involves supporting critical applications, be sure to showcase your technical skills in your application. Mention any experience you have with Microsoft Office applications and incident management systems like Remedy.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Experis IT
✨Know Your Tech
Make sure you brush up on your technical skills related to DataStage and incident management systems. Be ready to discuss your experience with Microsoft Office applications and any relevant tools like Remedy. Showing that you understand the tech will impress the interviewers.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare to explain complex technical issues in simple terms. This will demonstrate your ability to support users effectively and work well within a team.
✨Show Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've tackled technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your logical thinking and methodical approach to problem-solving.
✨Research the Company
Familiarise yourself with Experis and their approach to consultancy. Understanding their values and growth plans can help you align your answers with what they’re looking for. It shows genuine interest and can set you apart from other candidates.
