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For Companies At a Glance
- Tasks: Provide technical support and resolve issues for end users on various platforms.
- Company: Join a leading tech company with a focus on innovation and teamwork.
- Benefits: Competitive pay, travel expenses covered, and hands-on training opportunities.
- Why this job: Gain valuable experience in desktop support while working with cutting-edge technology.
- Qualifications: Technical skills in Windows, MacOS, and troubleshooting experience preferred.
- Other info: Exciting opportunity for career growth in a dynamic team environment.
The predicted salary is between 125 - 125 £ per hour.
Rate: £125
Clearance Required: BPSS
Duration: 6 months
Location: Worthing full time on site
Role Description
The role will be a technical Support Engineer within Account Production Services (APS) working on the clients Account. Developing technical skills and working as part of a team in Telford to fault find and resolve technical issues that end users may be experiencing. Supporting Windows 10, Windows 11, MacOS and O365 whilst developing knowledge to support non-standard applications. Once training has been completed and you have developed with the role, you may be asked to travel to another Capgemini site to assist with supporting activities. Expenses will be provided.
- Provide Desktop Support within the client
- Fault identification and resolution of incidents/requests within contracted SLA targets
- Mobile solution support (Mobile Phones and Laptops)
- Software and hardware installation
- PC Configuration
- Laptops
APS Desktop Engineer employer: Experis IT
Contact Detail:
Experis IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land APS Desktop Engineer
✨Tip Number 1
Network, network, network! Get chatting with folks in the industry, whether it's through LinkedIn or local meetups. You never know who might have a lead on that perfect APS Desktop Engineer role.
✨Tip Number 2
Brush up on your technical skills! Make sure you're comfortable with Windows 10, Windows 11, MacOS, and O365. The more confident you are in these areas, the better you'll perform in interviews and on the job.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would handle fault identification and resolution. Practising your responses can help you stand out as a candidate who knows their stuff.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let's get you that job!
We think you need these skills to ace APS Desktop Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the APS Desktop Engineer role. We want to see how your background aligns with supporting Windows 10, Windows 11, MacOS, and O365.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. We love seeing enthusiasm and a good fit for our culture.
Showcase Your Technical Skills: In your application, don’t forget to mention any specific technical skills or experiences you have with fault finding and resolving issues. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Experis IT
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows 10, Windows 11, MacOS, and O365. Be ready to discuss how you've resolved issues in the past and any specific tools or methods you used.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified and resolved technical issues under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your thought process.
✨Familiarise Yourself with the Company Culture
Research Capgemini's values and work culture. Understanding their approach to teamwork and support will help you align your answers with what they’re looking for in a candidate.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and team dynamics. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.