At a Glance
- Tasks: Drive client success by uncovering challenges and delivering tailored solutions.
- Company: Join Experis, a global leader in IT resourcing and managed services.
- Benefits: Flexible working options, travel opportunities, and a supportive team culture.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real impact by connecting top talent with leading companies.
- Qualifications: B2B sales experience and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Client Services Manager
Reporting into the Director of Strategic Accounts
Flexible on location (Frequent travel is required for the position, with local office attendance)
About Experis
Experis is a global leader in IT professional resourcing and managed services. We empower organizations across the full lifecycle of technology adoption, providing flexible solutions that adapt to evolving technologies and skill demands. As part of the ManpowerGroup family of brands, we connect top talent with leading companies to drive business success.
As an Experis Client Services Manager, you will have:
A solution-oriented mindset with a passion for uncovering client challenges and packaging services that deliver measurable results. The drive to own your pipeline, combined with the resilience and energy to maintain high activity levels, will be key to your success. We also expect you to have outstanding communication skills, whether engaging senior decision-makers in target accounts or managing commercial negotiations that build long-term client partnerships.
- You will be commercially confident, with the ability to discuss product solutions with clients - with experience in payroll solutions, MSP frameworks, and associated digital or Tech-enabled services.
- A working understanding of resourcing and service delivery models is advantageous, as is familiarity with HR services such as direct recruitment and staffing.
- The ability to effectively manage both commercial and technical stakeholders will be essential to success in this role.
Key Responsibilities
- New business generation
- Identify, target, and engage prospects within your industry focus.
- Generate leads through proactive outbound activity, including calls, digital outreach.
- Secure and prepare high-quality client meetings.
Solution-led client engagement
- Conduct needs analysis to uncover client challenges and priorities.
- Apply challenger sales and solution selling methodologies.
- Position primary Experis products (xxx-MSP, PSL, Payroll) and cross-sell the Experis list of services.
Sales execution & pipeline management
- Build and maintain a healthy pipeline, while also managing your pipeline hygiene.
- Manage deals through all sales stages to close.
- Collaborate with technical SMEs and support teams.
Collaboration & market insight
- Understand and utilise the value of data led sales targeting (either self-generated or received)
- Share market intelligence and competitor insights.
- Work with Brand Services to drive a targeted GTM strategy (Marketing, Operations, Candidate Communities).
Experience/Skills Required
- B2B new business sales (hunter role).
- Proven record in achieving/exceeding sales targets.
- Experience selling MSP/PSL/payroll or recruitment services.
- Strong commercial management skills.
- High-energy, self-motivated, and KPI-driven.
- Stakeholder mapping skills; confident at engaging senior decision-makers.
- Strong CRM hygiene behaviours.
- Excellent proficiency in English (working language).
Preferred
- Knowledge of tech-enabled market.
- Understanding of HR services such as direct recruitment and staffing solutions.
- Familiarity with digital or Tech-enabled service delivery models.
- Experience negotiating with technical as well as commercial stakeholders.
At ManpowerGroup we\'re a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.
We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we\'re happy to talk about flexible working.
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Client Services Manager in Bristol employer: Experis Internal Talent
Experis is an exceptional employer that champions a dynamic and inclusive work culture, offering Client Services Managers the opportunity to thrive in a flexible environment with frequent travel. With a strong focus on employee growth and development, we empower our team members to achieve their personal best while connecting top talent with leading companies. Our commitment to diversity and inclusion ensures that every voice is heard, making Experis a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Manager in Bristol
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential clients or colleagues. You never know who might have a lead or insight that could land you that Client Services Manager role.
✨Tip Number 2
Practice your pitch! Whether it's a casual chat or a formal meeting, being able to clearly articulate how you can solve client challenges is crucial. Tailor your approach based on the person you're speaking to, and don’t forget to highlight your experience with MSP and payroll solutions.
✨Tip Number 3
Stay organised! Use a CRM tool to keep track of your leads and follow-ups. This will help you maintain pipeline hygiene and ensure you’re always ready for that next big opportunity. Plus, it shows potential employers that you’re serious about your sales process.
✨Tip Number 4
Don’t just apply anywhere; apply through our website! We love seeing candidates who are genuinely interested in joining us at Experis. Tailor your application to show how your skills align with the role, and let’s get you one step closer to that dream job!
We think you need these skills to ace Client Services Manager in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Client Services Manager role. Highlight your experience in B2B sales, MSP frameworks, and any relevant tech-enabled services. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your solution-oriented mindset and passion for client engagement. Tell us about a time you tackled a client challenge and how you delivered results.
Showcase Your Communication Skills:Since this role involves engaging senior decision-makers, make sure your application reflects your outstanding communication skills. Whether it's through your writing style or examples of past negotiations, let us see your confidence!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Experis Internal Talent
✨Know Your Client Services Inside Out
Before the interview, make sure you thoroughly understand the services offered by Experis, especially in MSP, PSL, and payroll solutions. Familiarise yourself with how these services can solve client challenges, as this will help you demonstrate your solution-oriented mindset during the discussion.
✨Showcase Your Sales Success
Prepare to discuss specific examples of how you've achieved or exceeded sales targets in previous roles. Highlight your experience in B2B new business sales and be ready to explain your approach to pipeline management and lead generation. This will show that you have the drive and resilience needed for the role.
✨Engage with Stakeholders
Practice how you would engage with both commercial and technical stakeholders. Be prepared to discuss your strategies for managing relationships and negotiations, especially with senior decision-makers. This will demonstrate your confidence and ability to build long-term client partnerships.
✨Leverage Market Insights
Research current trends in the tech-enabled market and HR services. Bring insights to the interview about competitor offerings and how Experis can position itself effectively. This shows that you're not just focused on the role but also on the broader market landscape, which is crucial for a Client Services Manager.
