Client Services Manager

Client Services Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive client engagement and generate new business through proactive outreach and solution selling.
  • Company: Join Experis, a global leader in IT resourcing and managed services, part of ManpowerGroup.
  • Benefits: Enjoy flexible working options, travel opportunities, and a commitment to diversity and inclusion.
  • Why this job: Be part of a dynamic team that empowers clients and drives meaningful change in the tech industry.
  • Qualifications: B2B sales experience, strong communication skills, and a passion for client solutions are essential.
  • Other info: Frequent travel required; embrace a culture of collaboration and innovation.

The predicted salary is between 36000 - 60000 £ per year.

Client Services Manager

Reporting into the Director of Strategic Accounts

Flexible on location (Frequent travel is required for the position, with local office attendance)

About Experis

Experis is a global leader in IT professional resourcing and managed services click apply for full job details

Client Services Manager employer: Experis Internal Talent

Experis is an exceptional employer that champions a dynamic and inclusive work culture, offering Client Services Managers the opportunity to thrive in a flexible environment with frequent travel. With a strong focus on employee growth, we provide comprehensive training and development resources, empowering our team to excel in their careers while connecting top talent with leading companies. Join us to be part of a global leader in IT professional resourcing, where your contributions directly impact client success and foster meaningful partnerships.
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Contact Detail:

Experis Internal Talent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services Manager

✨Tip Number 1

Familiarise yourself with the latest trends in MSP and payroll solutions. Understanding the current market landscape will help you engage more effectively with potential clients and demonstrate your expertise during conversations.

✨Tip Number 2

Network actively within the industry by attending relevant events or webinars. Building relationships with key stakeholders can provide valuable insights and open doors to new business opportunities that align with the Client Services Manager role.

✨Tip Number 3

Develop your communication skills, particularly in relation to engaging senior decision-makers. Practising how to present complex solutions in a clear and compelling way will be crucial for securing high-quality client meetings.

✨Tip Number 4

Stay organised and maintain a healthy pipeline by using CRM tools effectively. Regularly updating your pipeline hygiene will not only keep you on track but also demonstrate your professionalism and commitment to potential employers.

We think you need these skills to ace Client Services Manager

B2B Sales Expertise
Solution Selling
Stakeholder Engagement
Commercial Negotiation
Pipeline Management
Lead Generation
Client Needs Analysis
CRM Proficiency
Market Insight Analysis
High Energy and Motivation
KPI-Driven Approach
Understanding of MSP/PSL/Payroll Services
Technical Stakeholder Management
Communication Skills
Adaptability to Changing Technologies

Some tips for your application 🫡

Understand the Role: Thoroughly read the job description for the Client Services Manager position. Identify key responsibilities and required skills, such as experience in B2B sales and knowledge of payroll solutions, to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in new business generation and client engagement. Use specific examples that demonstrate your ability to meet or exceed sales targets and manage stakeholder relationships.

Showcase Communication Skills: Since outstanding communication skills are crucial for this role, ensure your application reflects your ability to engage with senior decision-makers. Consider including examples of successful negotiations or presentations you've conducted.

Tailor Your Application: Customise your CV and cover letter to align with Experis's values and the specific requirements of the role. Mention your understanding of tech-enabled services and HR solutions, as well as your commitment to diversity and inclusion.

How to prepare for a job interview at Experis Internal Talent

✨Research the Company and Industry

Before your interview, take some time to understand Experis and its position in the IT resourcing market. Familiarise yourself with their services, especially MSP, PSL, and payroll solutions, as well as current industry trends. This knowledge will help you engage in meaningful conversations and demonstrate your genuine interest.

✨Prepare for Solution Selling Scenarios

Given the role's focus on solution-oriented client engagement, be ready to discuss how you would approach uncovering client challenges. Prepare examples from your past experiences where you successfully identified needs and provided tailored solutions, showcasing your problem-solving skills.

✨Demonstrate Strong Communication Skills

As a Client Services Manager, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like service delivery models or commercial negotiations. Consider role-playing with a friend to refine your delivery.

✨Showcase Your Sales Achievements

Be prepared to discuss your track record in B2B sales, particularly in achieving or exceeding targets. Highlight specific examples of successful new business generation and how you managed your sales pipeline. This will illustrate your commercial confidence and ability to drive results.

Client Services Manager
Experis Internal Talent
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