Service Designer
Location: London / Remote (United Kingdom)
Duration: 6 months +
Candidates must be UK Nationals with at least 5 years UK residency and either hold active SC Clearance or be eligible to obtain SC/BPSS clearance.
Our Client is hiring for a reputed client to help shape how the department manages content more effectively. If you enjoy turning complex challenges into clear journeys, practical services, and stakeholder-aligned outcomes, this is a great opportunity to make a tangible impact-working remotely with no mandatory onsite requirement.
What you'll be doing
- Support a programme of work focused on better managing content management across the department
- Design and improve service experiences within a transformation environment
- Engage with stakeholders to understand needs, align priorities, and communicate design decisions clearly
- Bring service design thinking to complex problems, helping teams move from insight to actionable improvements
- Contribute practical AI knowledge and/or experience to inform how services could be enhanced
What you'll bring
- Service design experience with a strong grounding in service-thinking and user-centred outcomes
- Strong communication skills and confidence managing stakeholders across different groups
- Ability to work effectively in complex transformation environments
- UK National status, with a minimum of 5 years UK residency
- AI knowledge and/or practical experience
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Service Designer employer: Experis Austria
Experis Austria is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a focus on employee growth, we provide ample opportunities for professional development and skill enhancement, ensuring that our team members thrive in their careers while contributing to impactful projects in the oil and gas sector. Our hybrid work model promotes a healthy work-life balance, making it an ideal environment for those seeking meaningful and rewarding employment.