Capgemini is seeking a Senior Service Desk Analyst in Telford for a 6-month contract. The role involves monitoring inbound calls, supporting analysts, and guiding escalation paths. The successful candidate will own issues, coach junior staff, and ensure service desk readiness with strong customer focus.
The position requires BPSS clearance and a PAYE-only arrangement, with a hybrid work pattern of two days in the office weekly.
#J-18808-Ljbffr
Senior Service Desk Analyst – Hybrid Telford Contract employer: Experis Austria
Experis Austria is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a focus on employee growth, we provide ample opportunities for professional development and skill enhancement, ensuring that our team members thrive in their careers while contributing to impactful projects in the oil and gas sector. Our hybrid work model promotes a healthy work-life balance, making it an ideal environment for those seeking meaningful and rewarding employment.
