Operations And Insights Manager

Location: London Job Type: Contract Industry: Business Transformation Job reference: BBBH446136_1791563002 Posted: 10 days ago

Operations and Insights Manager

Location: London (3 days on site)

Duration: 9 months

Our Client is hiring for a reputed client-an Operations and Insights Manager to help keep range change activity clear, controlled and moving at pace across the Food Group. If you love turning messy information into usable insight, building clear reporting and action trackers, and bringing structure to fast-moving plans, this could be a great match.

What you'll be doing:

• Support management of the annual Food range change calendar and associated governance processes
• Track seasonal and core critical paths, ensuring milestones, dependencies, risks and next steps are visible
• Coordinate day-to-day actions across range change activity-following up owners and keeping work moving
• Prepare meeting support for senior forums, including pack creation, action tracking and stakeholder updates
• Support Trade Approval preparation for new activity, late critical path requests and emergency changes
• Maintain clear trackers for approvals, decisions, actions, risks and next steps-so nothing gets lost
• Build simple, practical reporting to understand volume, risk, performance and workload (and explain the "so what" in plain English)
• Turn data into clear insight, highlighting what matters and where action is needed
• Reduce manual admin by using Excel, Power BI, Power Automate and AI tools to streamline reporting and tracking
• Create user-friendly templates, trackers and reporting outputs others can easily use and maintain
• Support store and support-centre communication with clear, accurate materials built from complex updates

What you'll bring:

• Strong project coordination skills, with the ability to manage multiple priorities at pace
• Excellent attention to detail and a high standard of accuracy
• A proactive, responsive style-common sense, ownership and the confidence to move things forward
• Strong communication and stakeholder management skills, able to influence without formal authority
• Confidence using Excel and PowerPoint to a high standard (including creating clear presentation packs)
• Ability to work with data, spot trends and translate numbers into clear, actionable insight
• Interest in AI, automation and digital ways of working (e.g., Power BI / Power Automate), with a practical mindset
• A problem-solver who brings options and recommendations-not just issues
• Resilience and adaptability in a fast-moving environment

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Operations and Insights Manager London

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