Job Title: 3rd Line Storage & PKI Support Engineer
Location: Basingstoke (Onsite)
Duration: 6 Months with possible extension
Rate: £400 per day via an approved umbrella company
Clearance: Active DV Clearance required
Are you an experienced Infrastructure Support Engineer with expertise in Storage, Backup and Public Key Infrastructure (PKI) technologies? Our client is seeking a 3rd Line Storage & PKI Support Engineer to join a highly secure government programme, supporting critical services within a complex operational environment. This is an exciting opportunity to work within a specialist team responsible for maintaining and supporting enterprise storage, backup and PKI solutions, ensuring the stability, security and availability of key infrastructure services.
What you'll be doing:
- Providing 3rd Line support and responding to escalations from 2nd Line engineering teams.
- Maintaining and supporting Public Key Infrastructure (PKI) solutions.
- Supporting enterprise storage and backup platforms.
- Monitoring systems using Event Management tooling and responding to incidents.
- Carrying out incident triage, troubleshooting and resolution activities.
- Delivering planned maintenance and changes through established Change Management processes.
- Supporting PKI-related activities across multiple secure sites.
- Conducting readiness assessments for new releases entering service.
- Producing and maintaining operational documentation, work instructions and patching schedules.
- Providing regular updates and technical input to operational leadership teams.
What you'll bring:
- Strong experience supporting enterprise storage and backup technologies such as Dell Avamar and Data Domain.
- Hands-on experience with PKI technologies, including Microsoft PKI and Thales solutions.
- Experience working within ITIL/ITSM environments.
- Windows Server administration experience.
- Experience supporting VMware technologies.
- Strong troubleshooting, incident management and problem-solving skills.
- Excellent communication and documentation abilities.
This is an excellent opportunity for a DV Cleared Infrastructure Engineer with Storage and PKI expertise to join a long-term programme supporting critical government services.
DV Cleared 3RD Line Storage and PKI Engineer in Basingstoke employer: Experis Austria
Experis Austria is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a focus on employee growth, we provide ample opportunities for professional development and skill enhancement, ensuring that our team members thrive in their careers while contributing to impactful projects in the oil and gas sector. Our hybrid work model promotes a healthy work-life balance, making it an ideal environment for those seeking meaningful and rewarding employment.
