Reservations Specialist – Luxury Boutique Hotel in Cheltenham

Reservations Specialist – Luxury Boutique Hotel in Cheltenham

Cheltenham Full-Time 24750 - 30250 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage reservations and ensure smooth coordination for guests at a luxury boutique hotel.
  • Company: Cowley Manor, part of the innovative Experimental Group.
  • Benefits: Competitive pay, staff discounts, and opportunities for career growth.
  • Other info: Dynamic work environment with a focus on guest satisfaction.
  • Why this job: Join a vibrant team and create memorable experiences for guests in a stunning setting.
  • Qualifications: Strong communication skills and familiarity with reservation systems preferred.

The predicted salary is between 24750 - 30250 Β£ per year.

Cowley Manor, part of Experimental Group, is seeking a Reservations Coordinator to input and manage reservations for overnight stays and small groups, ensuring accuracy and smooth coordination with reception.

You will work under the Events Manager, handle enquiries by phone, email and online platforms, update guest profiles, allocate rooms, and support training.

Familiarity with Opera PMS is preferred.

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Reservations Specialist – Luxury Boutique Hotel in Cheltenham employer: Experimental Group

Experimental Group is an exceptional employer located in the vibrant Seven Dials area of London, offering a dynamic work environment where creativity and collaboration thrive. As a Wine Bar Kitchen Lead, you'll benefit from a strong emphasis on employee growth through training and opportunities for internal mobility across our European venues, all while being part of a team that values high standards and innovative culinary experiences.

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Contact Details:

Experimental Group Recruitment Team

We think you need these skills to ace Reservations Specialist – Luxury Boutique Hotel in Cheltenham

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Team Leadership
Customer Service