At a Glance
- Tasks: Assist in running the showroom and provide top-notch customer service.
- Company: Join Banham, a family-run security solutions business celebrating 100 years of excellence.
- Benefits: Enjoy a competitive salary, 33 days annual leave, and great perks like gym discounts.
- Other info: Opportunities for training, development, and career growth in a supportive environment.
- Why this job: Be part of a collaborative team and make a real impact in customer security.
- Qualifications: No specific qualifications needed, just a passion for helping customers and learning.
The predicted salary is between 29000 - 30000 £ per year.
We are seeking a Showroom Sales Assistant / Bench Locksmith for our Showroom in Guildford. The role will involve assisting in the day to day running of the showroom, ensuring customer service is kept to a high standard with a positive customer response. Providing confident and clear advice on all products as well as upselling and maximising sales in all areas. Interacting with customers either face to face, phone or email and maintaining the Banham image to the highest standard. Acting as a bench locksmith as required, including key cutting, servicing and pinning up locks.
What can you bring to Banham?
- Assist in the day to day running of the Showroom, including Showroom Opening and Closing procedures and all general daily showroom checks and processes.
- Always provide the highest levels of customer service to Banham customers.
- Provide accurate advice and recommendations on all products in the Banham range including but not limited to locks, safes, registered keys, gates, grilles and security doors.
- Provide customer awareness of our survey services and knowledge of booking them.
- Provide knowledge and leads for contract services as well as cylinder upgrade services.
- Maximise sales opportunities with Retail and Trade clients both face to face and over the phone to generate revenue as well as increase awareness of the full range of Banham Services and products available for customers.
- Work as part of the showroom team driving to ensure that all KPI targets (such as sales and survey leads) are being achieved.
- Follow company procedures and rules, especially in relation to key cutting and key registration always upholding the integrity of our security measures.
- Work as part of a team to ensure that targets for sales, surveys taken, and customer service are exceeded.
- Processing customer payments and orders.
- General bench locksmith work including pinning up cylinders, assembling locks, cutting keys by hand and by machine.
- Service and repair locks that are brought to the showroom by customers, and advise on the proper maintenance as necessary.
- Maintaining accurate stock counts, performing stock checks and addressing errors when it comes to components and lock sub-assemblies.
- Ensure that locks and components are booked out on our computerised systems to maintain accurate stock levels.
- Flexibility to cover other Showrooms on an ad hoc basis.
What will you get in return?
- Competitive salary of £28,000 PA and a great range of benefits including: 33 days Annual Leave (includes bank holidays).
- Sick Pay that increases with length of service.
- Subsidised Private Medical Cover after completing and passing probationary period.
- Annual season ticket loan & Banham interest-free loan.
- Cycle to work & Home & Tech scheme (each up to the value of £2k).
- Recruitment referral bonus scheme: Earning up to £1,000 per successful referral (T&Cs apply).
- Gym discount of up to 25%* (depending on Gym/Centre provider) at over 4,000 gyms, leisure centres, and yoga/Pilates studios.
- Training and development opportunities (including day releases for studies/exams).
- Company equipment tailored to your role (Car / Van, laptop, mobile, additional screens).
- Up to 50% off Banham products.
- Employee recognition rewards and moments of magic prizes.
- Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend.
- Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered (including personal attacks and sport-related injuries).
- An employee assistance program (EAP) - a 24/7 free, confidential advice service for help with personal and professional problems. This benefit is available from day 1 and extends to your family.
- Charity events throughout the year – Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010.
Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
Showroom Sales Assistant / Bench Locksmith - Guildford employer: Experienceguildford
ProCook is an excellent employer in Guildford, offering a vibrant work culture where employees are valued and supported. With structured training and opportunities for growth, you can thrive in your role as a Sales Advisor while enjoying competitive pay, bonuses, and generous discounts on our products. Join us to be part of a team that prioritises customer engagement and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Sales Assistant / Bench Locksmith - Guildford
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Showroom Sales Assistant / Bench Locksmith - Guildford
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Experienceguildford's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Experienceguildford. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Experienceguildford
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Experienceguildford.
