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- Tasks: Create a fun store vibe and deliver top-notch customer service.
- Company: Join the Brook Taverner team, known for premium products and service.
- Benefits: Flexible hours, potential for set days, and a vibrant work environment.
- Why this job: Be part of a brand that values personality and customer connection.
- Qualifications: Retail experience is a plus, but a bright attitude is key!
- Other info: Opportunities for growth in a supportive team atmosphere.
The predicted salary is between 18000 - 24000 £ per year.
As a Retail Advisor, you'll embody the Brook Taverner brand and be its advocate inside and outside the business, and go that extra mile to make sure the service is as premium as our product. You will be reporting to the Management team and your key responsibility will be to deliver excellent service to our customers through a bright, fun personality and a genuine love for all of our garments and accessories. We will also be looking for Key Holders so previous experience of working in retail within a position of responsibility would be an advantage.
Responsibilities
- Create a welcoming, fun and bright store environment for customers
- Deliver outstanding customer service to encourage repeat custom
- Gain an understanding of our regular and repeat customers and tailor the experience to them
- Seek opportunities for add on sales and cross selling of our products to the customer
- Maintain store and visual merchandising standards to the highest possible levels
Requirements
We are looking for full and part time people to work their hours on a rotational basis to include some weekends. Set days each week may be available to the right candidate. Starting salaries are based around current minimum wage rates. Please send CV and a covering letter to recruitment@brooktaverner.com.
Retail Advisor in Guildford employer: Experienceguildford
Contact Detail:
Experienceguildford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor in Guildford
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Brook Taverner's products and values. When you walk into that interview, let your passion for their garments shine through – it’ll show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd create a welcoming environment or handle tricky situations. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Don’t just focus on the job description; think about how you can go the extra mile! Prepare examples of how you've delivered outstanding service in the past. This will help you stand out as someone who embodies the Brook Taverner spirit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really want to be part of the team. So, get your CV ready and let’s make it happen!
We think you need these skills to ace Retail Advisor in Guildford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your bright and fun personality shine through! We want to see how you embody the Brook Taverner brand, so don’t be afraid to show us your genuine love for our garments and accessories.
Tailor Your CV: Make sure your CV is tailored to the Retail Advisor role. Highlight any previous retail experience, especially if you've held a position of responsibility. We love seeing how your past experiences can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Share specific examples of how you’ve delivered outstanding customer service in the past and how you can create a welcoming environment for our customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Experienceguildford
✨Know the Brand Inside Out
Before your interview, make sure you research Brook Taverner thoroughly. Understand their products, values, and what sets them apart in the retail market. This knowledge will help you demonstrate your genuine love for their garments and accessories during the interview.
✨Show Off Your Personality
As a Retail Advisor, a bright and fun personality is key. Practice showcasing your enthusiasm and friendliness in your responses. Think of examples from your past experiences where you created a welcoming environment or provided outstanding customer service.
✨Prepare for Customer Scenarios
Expect to be asked about how you would handle specific customer situations. Prepare some scenarios where you successfully dealt with difficult customers or made a sale through cross-selling. This will show that you can think on your feet and deliver excellent service.
✨Dress the Part
Since you'll be representing the Brook Taverner brand, dress smartly for your interview. Choose an outfit that reflects the premium nature of their products. This not only shows respect for the company but also gives you a confidence boost!