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- Tasks: Be the friendly face of our store, providing exceptional customer service and support.
- Company: Join Specsavers, a vibrant team dedicated to eye and ear care excellence.
- Benefits: Enjoy competitive salary, discounts, wellness support, and extra day off for your birthday.
- Why this job: Make a real difference in customers' lives while working in a supportive environment.
- Qualifications: Previous customer service experience and basic optical knowledge preferred.
- Other info: Great training opportunities and a close-knit team atmosphere await you.
The predicted salary is between 25500 - 28500 £ per year.
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our store is located in the heart of Guildford, a vibrant and welcoming environment where customer care and clinical excellence come first. We offer a full range of optical and audiology services, supported by the latest technology and a highly skilled team. The store is well-connected, with excellent transport links and a strong local reputation for delivering exceptional service.
At Guildford Specsavers, we’re more than just a store – we’re a close-knit team passionate about delivering outstanding eye and ear care. From our welcoming front-of-house colleagues to our expert optometrists and dispensing specialists, everyone plays a vital role in creating a great experience for our customers.
What’s on offer?
- Salary range is £25,500 to £28,500 dependant on experience.
- 37.5 hours per week (over 4 days) with alternate weekends.
- Bonus if store targets are met.
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too.
- Specsavers Perks - a portal to a world of great everyday discounts and savings.
- WeCare - our employee support service to help you and your immediate family when you need it most.
- Complimentary subscription to the Headspace app.
- Eyecare and hearcare discounts for you and your family.
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay.
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
- Previous experience in a fast-paced customer service environment.
- Experience in optics business.
- Basic knowledge/experience of optical and/or Audiology terminology.
If you’ve got all these skills, we’d love for you to apply.
Optical Assistant in Guildford employer: Experienceguildford
Contact Detail:
Experienceguildford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Guildford
✨Tip Number 1
Get to know the Specsavers brand inside out! Familiarise yourself with their products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to be that friendly face they need.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories, as they’ll highlight your proactive nature and ability to create a welcoming environment.
✨Tip Number 3
Network like a pro! Reach out to current or former Specsavers employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you’re serious about joining the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, making it super easy to stay updated.
We think you need these skills to ace Optical Assistant in Guildford
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the Specsavers brand shine through in your application. We want to see how much you care about delivering outstanding customer service and creating a welcoming environment.
Highlight Relevant Experience: If you've worked as an Optical Advisor or Dispensing Assistant before, make sure to mention it! We love seeing how your previous roles have prepared you for this position.
Be Personable: Remember, we’re looking for a friendly face! Use a conversational tone in your application to show us that you’re a proactive people person who fits right into our close-knit team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Experienceguildford
✨Know Your Stuff
Make sure you brush up on your optical knowledge before the interview. Familiarise yourself with common optical terms and services offered by Specsavers. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your People Skills
As an Optical Assistant, you'll be the friendly face of the store. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer – this will highlight your proactive nature.
✨Research the Company Culture
Take some time to understand Specsavers' values and what makes their team special. Mentioning specific aspects of their culture during the interview can demonstrate that you’re a good fit for their close-knit team and share their passion for customer care.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about training opportunities or how the team collaborates to deliver exceptional service. It shows that you're engaged and eager to learn more about the role and the company.
