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- Tasks: Lead the front-of-house team and deliver top-notch guest service in a vibrant restaurant.
- Company: Join a lively Korean BBQ all-you-can-eat restaurant with a fun atmosphere.
- Benefits: Starting pay from ÂŁ12.50 per hour, flexible hours, and a dynamic work environment.
- Why this job: Be part of an exciting team and enhance your leadership skills while serving delicious food.
- Qualifications: Experience in hospitality, strong leadership, and excellent communication skills required.
- Other info: Minimum 30 hours per week with opportunities for growth in a fast-paced setting.
The predicted salary is between 12 - 16 ÂŁ per hour.
We are seeking an enthusiastic and professional Front of House Supervisor to join our vibrant Korean BBQ all-you-can-eat (AYCE) restaurant team. You’ll lead the front-of-house operation, deliver excellent guest service, and ensure smooth day-to-day running of the restaurant. This role includes opening and closing responsibilities, so reliability and attention to detail are essential.
Pay: Starting from ÂŁ12.50 per hour (negotiable depending on experience)
Hours: Minimum 30 hours per week
Location: Guildford
Duties & Responsibilities
- Open & close the restaurant (setup, end-of-day close-down, cashing up, securing premises)
- Greet guests warmly, manage waiting lists/reservations, and seat efficiently
- Run service and support the team during busy periods
- Explain the AYCE process, menu items, allergens, and house rules clearly to guests
- Take orders accurately and serve food/drinks in a timely manner
- Supervise and support FOH staff, giving clear direction and maintaining standards
- Handle guest enquiries, complaints, and feedback professionally
- Maintain cleanliness, organisation, and presentation across the FOH area
- Ensure compliance with health & safety and food safety practices
- Liaise closely with the kitchen to coordinate timing, replenishment, and guest requests
- Process payments accurately and manage cash handling
Skills & Experience
- Previous experience in a restaurant/hospitality environment (supervisory experience preferred)
- Strong leadership and team management skills
- Excellent communication and customer service
- Ability to stay calm and organised in a fast-paced, high-volume setting
- Knowledge of food safety / health & safety standards
- Confident handling opening/closing duties and cashing up
To apply: Send your CV and a brief introduction with the subject “FOH Supervisor — Guildford”.
Front of House Staff/Supervisor in Guildford employer: Experienceguildford
Contact Detail:
Experienceguildford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Staff/Supervisor in Guildford
✨Tip Number 1
First things first, make sure you know the ins and outs of the restaurant scene. Brush up on your knowledge of Korean BBQ and AYCE concepts. This will not only impress during interviews but also show that you're genuinely interested in the role.
✨Tip Number 2
When you get the chance to chat with the hiring team, don’t just talk about your experience—share specific examples of how you've handled busy shifts or resolved guest complaints. We want to see your leadership skills in action!
✨Tip Number 3
Be proactive! If you can, visit the restaurant before applying. Get a feel for the atmosphere and maybe even chat with some staff. This shows initiative and gives you a leg up when discussing your fit for the team.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace the digital side of the hospitality industry.
We think you need these skills to ace Front of House Staff/Supervisor in Guildford
Some tips for your application 🫡
Craft a Warm Introduction: Start your application with a friendly and engaging introduction. Let us know why you're excited about the Front of House Supervisor role and what makes you a great fit for our vibrant team!
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, especially any supervisory roles. We want to see how your skills align with our needs, so don’t be shy about showcasing your leadership and customer service abilities.
Showcase Your Attention to Detail: Since reliability and attention to detail are key for this role, include examples in your application that demonstrate how you've successfully managed similar responsibilities in the past. This will help us see you in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t forget to use the subject line 'FOH Supervisor — Guildford' when sending your CV and introduction!
How to prepare for a job interview at Experienceguildford
✨Know the Menu Inside Out
Familiarise yourself with the menu and AYCE process before the interview. Being able to discuss specific dishes, allergens, and how the service works will show your enthusiasm and readiness for the role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight situations where you managed busy periods or resolved conflicts, as this will showcase your ability to handle the supervisory aspects of the job.
✨Practice Customer Service Scenarios
Think about common customer service challenges you might face in a restaurant setting. Prepare responses on how you would handle guest complaints or inquiries, demonstrating your professionalism and problem-solving skills.
✨Show Your Reliability
Since the role involves opening and closing duties, emphasise your reliability and attention to detail. Share past experiences where your dependability made a difference, reinforcing that you can be trusted with these responsibilities.
