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- Tasks: Provide top-notch customer service and assist visitors at the Bodleian Libraries.
- Company: Prestigious library organisation in Kidlington with a supportive environment.
- Benefits: Part-time hours, employee benefits, and a friendly workplace.
- Why this job: Join a vibrant team and enhance your communication skills while helping others.
- Qualifications: Customer service experience and IT proficiency required.
The predicted salary is between 13 - 16 £ per hour.
A prestigious library organization in Kidlington is seeking a part-time Reader Services Assistant to provide excellent customer service at the Bodleian Libraries. This role requires effective communication, customer service experience, and proficiency in IT.
Responsibilities include:
- Welcoming visitors
- Administering admissions
- Assisting with library services
The position offers 32.48 hours per week with a supportive working environment and various employee benefits.
Reader Services Assistant (Library) in Kidlington employer: Experience Oxfordshire
Contact Detail:
Experience Oxfordshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reader Services Assistant (Library) in Kidlington
✨Tip Number 1
Get to know the library! Before your interview, spend some time exploring the Bodleian Libraries. Familiarise yourself with their services and atmosphere so you can chat confidently about how you’d fit in.
✨Tip Number 2
Show off your customer service skills! Think of specific examples from your past experiences where you’ve gone above and beyond for a customer. We want to see how you handle tricky situations and keep a smile on your face!
✨Tip Number 3
Brush up on your IT skills! Since this role requires proficiency in IT, make sure you’re comfortable with common library systems and software. If you’re not sure, there are plenty of online resources to help you get up to speed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Reader Services Assistant (Library) in Kidlington
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you’ve made a difference for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to the Reader Services Assistant role. Mention how your skills align with the responsibilities listed in the job description.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Experience Oxfordshire
✨Know Your Library Stuff
Familiarise yourself with the Bodleian Libraries and their services. Being able to discuss specific collections or events will show your genuine interest and help you stand out.
✨Customer Service is Key
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations and what you learned from them, as this role is all about making visitors feel welcome.
✨Brush Up on IT Skills
Since proficiency in IT is a must, make sure you're comfortable with common library systems and software. If you know any specific tools used by libraries, mention them during the interview to demonstrate your readiness.
✨Practice Your Communication
Effective communication is crucial for this role. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get feedback on your delivery.
