At a Glance
- Tasks: Join our team as a Retail Assistant, serving guests and maintaining our gift shop.
- Company: JCA Condover Hall, a stunning Elizabethan manor offering unforgettable experiences.
- Benefits: Earn up to £12.82 per hour with staff events and discounts.
- Other info: Seasonal part-time role with flexible shifts and great career development opportunities.
- Why this job: Be part of a fun, dynamic team creating memorable experiences for guests.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 12.82 - 12.82 £ per hour.
Location: Condover Hall, Shrewsbury
Contract Type: Seasonal Part-Time (Now – October 2026, includes Sunday shifts)
Reports To: Customer Care Retail Manager.
About JCA Condover Hall
At JCA, we believe in creating unforgettable experiences through adventure, teamwork, and hospitality. Condover Hall is a stunning Grade I listed Elizabethan manor house located just outside Shrewsbury. Each year, thousands of guests stay with us for residential activity breaks, and our retail team plays a key role in welcoming guests to our onsite gift shop.
Benefits:
- Salary up to £12.82 per hour
- Staff events and ‘Friends Family Activity Days’
- Employee discounts via Benefit Hub
- Free DBS check
- Please note: Accommodation is not available; own transport required due to location
The Role: Retail Assistant
As a Retail Assistant, you will be part of a highly motivated team, providing the highest standards of service to guests in our onsite gift shop. This will involve performing routine cleaning tasks such as cleaning, re-stocking and using our till systems. It is expected our Retail Assistants will take pride in their work, enjoy working as part of a team as well as under their own initiative, and thrive in a busy, hands-on environment.
This is a seasonal role working 28 hours per week.
Your weekly shifts would be:
- Tuesday 11.00am – 7.30pm
- Wednesday: 12.00pm – 7.30pm
- Thursday: 11.00am – 7.30pm
- Sunday 10.30am – 3.30pm
Key Responsibilities:
- Serving customers (mainly school age children) in our on-site shop in the manor house (you are not expected to work in the bar).
- Regularly clean and re-stock our gift shop and bar.
- Physical tasks such as putting away deliveries, lifting and moving sometimes heavy boxes of drinks and merchandise.
- Being on your feet for a large part of the day, including using stairs.
- Handling money including cashing-up your own till.
- Performing monthly stock checks.
- Ensuring all health and safety procedures are effectively adhered to.
Teamwork Guest Experience
- Work efficiently during the season, including our busy peak-season periods.
- Support other departments when required to ensure smooth operation across the site.
- Contribute to creating a welcoming and positive environment for all guests.
Essential Skills Experience
- Excellent attention to detail and pride in maintaining high standards.
- Able to work both independently and as part of a team.
- Reliable, responsible, and willing to learn new skills.
- Comfortable working in a fast-paced, physically active role.
- Previous experience in retail and/or customer service is desirable but not essential.
- This role is open to those aged 18 years and over.
The recruitment process
- Once we receive your application, you will be contacted by one of our team regarding the next steps.
- These roles involve working with children and we follow safer recruiting practices. We are required to obtain references and a Basic or Enhanced DBS check prior to employment (we cover the cost and organise it for you). You will be required to provide referee details and a selection of ID documents such as a Passport or Full Birth Certificate.
Our Commitment to Inclusion
At JCA, we know that diverse teams deliver better results. We’re building a culture where everyone feels welcome, respected, and supported to thrive. We’re committed to equity, inclusivity, and tackling unconscious bias at every level of our organisation.
* Our Recruitment Team is based at our Head Office in Brighton so we may call you from a Brighton number (01273) *
Retail Assistant - Condover, Shrewsbury employer: Experience Education
Experience Education is an exceptional employer that values innovation and collaboration in the educational travel sector. With a strong focus on employee growth, we offer a hybrid working model, an annual bonus scheme, and generous leave policies, ensuring a healthy work-life balance. Join us to be part of a dynamic team dedicated to creating meaningful travel experiences that align with educational goals.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - Condover, Shrewsbury
✨Get in Early for Seasonal Opportunities
Retail is all about timing, so keep an eye out for those early seasonal hiring windows. Many shops start ramping up their staff as early as September for the festive rush. Put yourself out there by visiting your favourite stores and chatting with managers about possible openings. You might just land a spot before they even hit the online job boards!
✨Show Off Your Sales Skills
In retail, personality goes a long way! When you're chatting with potential employers, showcase your past customer service experiences and your ability to handle busy floors. If you’ve got experience in sales or dealing with customers, make it a key part of your pitch. Think of it as your secret weapon to landing that seasonal gig!
✨Engage with Local Retail Communities
Get involved in local retail job fairs and community events! Many retailers will host hiring sessions during peak seasons, and these are perfect opportunities to meet company representatives face-to-face. Plus, you’ll start building connections that can help you land future roles. So, grab your best outfit and get out there!
✨Leverage Social Media for Retail Roles
Don’t underestimate the power of social media in your job hunt! Follow your local retailers and engage with their posts—like, comment, or share your favourite items. Companies often announce openings on their social platforms first, so being active can give you a leg up. Remember to mention any relevant retail experience you have in your interactions!
We think you need these skills to ace Retail Assistant - Condover, Shrewsbury
Some tips for your application 🫡
Show Your Passion for Retail:In your application, let your love for retail shine through! We want to see your enthusiasm and any previous retail experiences that make you the perfect fit for the Retail Assistant - Condover, Shrewsbury position at Experience Education. Whether it's a past role or a memorable shopping experience that sparked your interest, share those moments!
Highlight Your Customer Service Skills:Customer service is at the heart of retail, especially in a seasonal role like this. Make sure to include specific examples of how you've dealt with customers in the past, resolved issues, or gone above and beyond to make someone’s day. This will show us that you're ready to tackle the bustling holiday season!
Flexibility is Key:For a seasonal role, flexible availability is really important. Mention your availability in your cover letter—highlighting that you're ready to jump in when needed, including during peak times. This can set you apart from other candidates who may have less availability!
Keep It Concise and Relevant:Seasonal roles attract a lot of applicants, so keep your CV sharp and focused. Use bullet points to break down your previous retail experiences and skills so we can quickly see why you'd be a great fit for the Retail Assistant - Condover, Shrewsbury at Experience Education. Remember, quality over quantity!
How to prepare for a job interview at Experience Education
✨Know Your Products
Brush up on the products or brands that Experience Education sells. Customers will be looking for advice, and demonstrating your product knowledge can really make you stand out during the interview. Think about how you can engage with their merchandise and show real enthusiasm for the items they'll be selling this season.
✨Prepare for Scenario-Based Questions
In retail, you'll often face situation-based questions like, 'How would you handle an upset customer?' or 'What would you do if stock runs out during a busy sale?'. Think of specific examples from your experience or past roles to showcase your problem-solving skills and customer service approach.
✨Highlight Your Flexibility
Since this is a seasonal role, Experience Education is likely looking for someone who can adapt easily. Be ready to discuss your availability and willingness to work various shifts, especially during peak hours. Showing you're a team player who can jump in where needed will make a great impression!
✨Bring a Can-Do Attitude
As a seasonal employee, you'll be part of a fast-paced environment. Expressing your eagerness to learn and take on new tasks can set you apart. Share any experiences where you've tackled challenges head-on or picked up new skills quickly, making it clear that you're ready for whatever comes your way at Experience Education.
