At a Glance
- Tasks: Serve customers and maintain a welcoming gift shop environment.
- Company: Join a vibrant team at a stunning Elizabethan manor house.
- Benefits: Enjoy staff events, discounts, and a competitive salary.
- Other info: Seasonal role with flexible hours and opportunities to learn.
- Why this job: Be part of creating unforgettable experiences for guests.
- Qualifications: No experience needed, just a positive attitude and teamwork spirit.
The predicted salary is between 10 - 12 £ per hour.
As a Retail Assistant, you will be part of a highly motivated team, providing the highest standards of service to guests in our onsite gift shop. This will involve performing routine cleaning tasks such as cleaning, re‑stocking and using our till systems. It is expected our Retail Assistants will take pride in their work, enjoy working as part of a team as well as under their own initiative, and thrive in a busy, hands‑on environment. This is a seasonal role working 30 hours per week.
Working Hours
- Tuesday 11:00am – 7:30pm
- Wednesday 11:00am – 7:30pm
- Thursday 11:00am – 7:30pm
- Sunday 10:30am – 5:00pm
Key Responsibilities
- Serving customers (mainly school‑age children) in our on‑site shop in the manor house (you are not expected to work in the bar).
- Regularly cleaning and re‑stocking our gift shop and bar.
- Physical tasks such as putting away deliveries, lifting and moving sometimes heavy boxes of drinks and merchandise.
- Being on your feet for a large part of the day, including using stairs.
- Handling money including cashing‑up your own till.
- Performing monthly stock checks.
- Ensuring all health and safety procedures are effectively adhered to.
Teamwork & Guest Experience
- Work efficiently during the season, including our busy peak‑season periods.
- Support other departments when required to ensure smooth operation across the site.
- Contribute to creating a welcoming and positive environment for all guests.
- Excellent attention to detail and pride in maintaining high standards.
- Able to work both independently and as part of a team.
- Reliable, responsible and willing to learn new skills.
- Comfortable working in a fast‑paced, physically active role.
- Previous experience in retail and/or customer service is desirable but not essential.
- This role is open to those aged 18 year and over.
Benefits
- Staff events and ‘Friends & Family Activity Days’.
- Employee discounts via Benefit Hub.
- Free DBS check.
- Please note: Accommodation is not available; own transport required due to location.
Salary & Hours
Salary up to £12.32 per hour (increasing from April).
At JCA, we believe in creating unforgettable experiences through adventure, teamwork, and hospitality. Condover Hall is a stunning Grade‑I listed Elizabethan manor house located just outside Shrewsbury. Each year, thousands of guests stay with us for residential activity breaks, and our retail team plays a key role in welcoming guests to our onsite gift shop.
JCA 2026 Retail Assistant employer: Experience Education
Edwin Doran Sports Tours is an exceptional employer, offering a dynamic work environment where creativity and attention to detail are celebrated. With opportunities for hybrid or remote working, extensive training resources, and the chance to travel on familiarisation trips, employees can grow both personally and professionally while contributing to unforgettable sports experiences for teams worldwide. The company fosters an inclusive culture that values diversity, ensuring that every team member can thrive and bring their authentic selves to work.
StudySmarter Expert Advice🤫
We think this is how you could land JCA 2026 Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JCA and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to create unforgettable experiences.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving school-age children, think about how to engage with them. Role-play scenarios with friends or family to get comfortable with handling different situations that might come up in the shop.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well in a team before. Highlighting your ability to support others and contribute to a positive environment will make you stand out as a great fit for the Retail Assistant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the JCA team. Good luck!
We think you need these skills to ace JCA 2026 Retail Assistant
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for retail and customer service shine through. We want to see that you’re excited about the role and ready to contribute to our team at JCA!
Tailor Your Application:Make sure to customise your application to highlight relevant experiences and skills that match the job description. Mention any previous retail or customer service roles, even if they were informal, as we value all experience!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Retail Assistant position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at JCA.
How to prepare for a job interview at Experience Education
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Retail Assistant entails. Familiarise yourself with the key responsibilities like serving customers, cleaning, and re-stocking. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Team Spirit
Since teamwork is crucial for this role, be prepared to share examples of how you've worked well in a team before. Think of times when you supported colleagues or contributed to a positive environment. This will demonstrate that you can thrive in a busy, hands-on setting.
✨Prepare for Physical Tasks
This job involves physical tasks like lifting heavy boxes and being on your feet for long periods. During the interview, mention any relevant experience you have with similar tasks. It’s also a good idea to express your willingness to take on these challenges with enthusiasm.
✨Emphasise Customer Service Skills
Even if you don’t have direct retail experience, think about any customer service roles you've had. Highlight your ability to create a welcoming atmosphere and handle transactions, as well as your attention to detail. This will show that you’re ready to provide excellent service to guests.
