At a Glance
- Tasks: Support teams overnight, monitor operations, and handle incidents during peak season.
- Company: Dynamic organisation focused on travel and adventure with a commitment to diversity.
- Benefits: 25 days annual leave, travel opportunities, online learning, and employee discounts.
- Other info: Flexible shifts with opportunities for extra work and career growth.
- Why this job: Join a vibrant team, make an impact, and enjoy unique experiences while working nights.
- Qualifications: Strong communication skills, problem-solving abilities, and reliability for night shifts.
The predicted salary is between 30000 - 40000 £ per year.
Seasonal/Temporary Expedition Support and Incident Coordinator
Contract: Seasonal/Temporary
Location: Hybrid – between home and office based
Shifts: Night shifts, 10.5 hours each
Pattern: 3 nights on, 3 nights off
Total commitment: Minimum 13 shifts (136.5 hours)
Main working period: Late June to early August
Additional work: You may be offered extra night shifts, weekend daytime cover, or occasional support at other times, depending on business needs and your availability.
What you’ll be doing
- Support teams travelling overnight during the busiest time of the year
- Monitor ongoing operations and deal with incidents or unexpected problems
- Communicate clearly with parents, our internal teams, and external partners
- Keep accurate records and follow our procedures
- Make sure daytime teams receive clear and complete handovers
What we are looking for
- Able to commit to night shifts on the 3 on, 3 off rota
- Strong communication and problem‑solving skills
- Well organised and able to manage several tasks at once
- Quick to respond to changing priorities and situations
- Reliable, pay attention to detail, and able to work independently at night
Some of the benefits
- Opportunities to travel overseas on familiarisation trips
- 25 days of annual leave plus public holidays (Pro rated)
- Global recognition and reward programme
- Access to extensive online learning resources
- In‑house training opportunities
- Regular social events
- Various employee discounts and offers, including discounted trips with our brands
Diversity and inclusion
We believe that people are happier and perform best when they are able to be their true selves and that diverse teams deliver better results. We are committed to building an inclusive culture and embracing diversity in all its dimensions. This includes inspiring change through increasing awareness of unconscious bias. Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish.
Expedition Support and Incident Coordinator-Nights in Farnham Royal employer: Experience Education
As an Expedition Support and Incident Coordinator, you will join a dynamic team that values communication, problem-solving, and adaptability, all while enjoying the flexibility of hybrid working. Our commitment to employee growth is evident through extensive training opportunities and a global recognition programme, alongside a vibrant work culture that celebrates diversity and inclusion. With the chance to travel overseas and participate in regular social events, this role offers a meaningful and rewarding experience during our peak season.
StudySmarter Expert Advice🤫
We think this is how you could land Expedition Support and Incident Coordinator-Nights in Farnham Royal
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Think about how your skills match what they’re looking for, especially around communication and problem-solving, and be ready to share examples from your past experiences.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with hiring managers or during interviews, let your passion for the role shine through. Talk about why you want to be part of their team and how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to take on those night shifts!
We think you need these skills to ace Expedition Support and Incident Coordinator-Nights in Farnham Royal
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills match the job description. We want to see how you can support our teams and handle incidents, so don’t be shy about showcasing your relevant experience!
Show Off Your Communication Skills:Since clear communication is key for this role, use your application to demonstrate your ability to convey information effectively. Whether it’s through your cover letter or CV, let us know how you’ve successfully communicated in past roles.
Highlight Your Problem-Solving Abilities:We’re looking for someone who can think on their feet! Share examples of how you’ve tackled unexpected problems in previous jobs. This will show us that you’re ready to handle the challenges that come with night shifts.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Experience Education
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Expedition Support and Incident Coordinator. Familiarise yourself with the night shift pattern and the types of incidents you might need to handle. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since clear communication is key in this role, prepare examples of how you've effectively communicated in past situations. Think about times when you had to relay important information or manage expectations with parents or team members. This will highlight your ability to keep everyone informed during busy operations.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've successfully dealt with unexpected problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will showcase your quick thinking and reliability, which are crucial for managing incidents during night shifts.
✨Emphasise Your Organisational Skills
Given the need to manage multiple tasks and priorities, prepare to talk about how you stay organised. Share tools or methods you use to keep track of tasks, especially during busy periods. This will reassure the interviewer that you can handle the demands of the role effectively.
