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For Companies At a Glance
- Tasks: Lead data operations to drive sales insights and improve customer management.
- Company: Join Experian, a global leader in data and technology with a people-first culture.
- Benefits: Enjoy a competitive salary, bonus plan, healthcare, and generous leave options.
- Why this job: Make an impact by transforming data into actionable insights for sales success.
- Qualifications: Experience in data management, analysis, and Salesforce reporting is essential.
- Other info: Be part of an award-winning workplace that values diversity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
As the Data Operations Lead for our Growth Markets sales team, you will deliver automated, actionable insights to drive customer management and sales activity across our SME sales teams. Reporting into Head of Sales Operations, you will combine data from multiple sources using our proprietary data governance and management software and third-party tools.
You will build, product-by-product, a framework that allows the ingestion of product usage data combined with client sales data and data from other sources. and then create insight and triggers that you will convert to workflows to deliver increased account retention and upsell performance across our Growth Markets customer base.
Responsibilities:
- System Integration: Effective system integration ensures that data from multiple sources can be combined, processed, and analysed to provide comprehensive outputs, enabling a unified view of business operations and informed decision-making. You will understand the impact of the data involved, including its quality, format, and relevance. It also includes designing and implementing a clear path to ingest data into a central data management platform.
- Review data for errors, inconsistencies, and anomalies. Maintain high-quality data standards and document processes for transparency.
- Data Analysis and Visualisation: Design charts, graphs, and dashboards that highlight key insights. Report sales performance to key stakeholders, ensuring they have a clear understanding of business metrics.
- Identify and address issues within data processes. Diagnose data quality problems, develop strategies to resolve them, and implement solutions to improve efficiency.
- Salesforce Reporting and Dashboards: Create and customise reports and dashboards within Salesforce to track key performance indicators and business metrics. This includes interrogating CRM information to uncover valuable insights about customer behaviour, sales trends, and opportunities for growth.
Qualifications
- Proficiency with data management and automation software
- Strong data operations experience
- Use generative AI tools to build automation and workflow.
- Experience in data analysis, visualisation, and management.
- Working knowledge of Salesforce/CRM reporting is important to understand the object relationships that will be used within Aperture
- Experience with system integration and understanding of data impact.
- Familiarity with statistical analysis tools and techniques.
- Knowledge of data quality management practices.
Additional Information
Benefits package includes:
- Hybrid working
- Great compensation package and discretionary bonus plan
- Core benefits include pension, bupa healthcare, sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian\’s culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering… the list goes on. Experian\’s people first approach is award-winning; World\’s Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian\’s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation,
please let us know at the earliest opportunity.
Grade: EB8/D
#LI-DS1 #LI-Hybrid
Experian Careers – Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
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Sales Data Operations Lead employer: Experian
Contact Detail:
Experian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Data Operations Lead
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Sales Data Operations Lead. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Sales Data Operations Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Data Operations Lead role. Highlight your experience with data management and automation software, as well as any relevant projects that showcase your skills in data analysis and visualisation.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past work where you successfully integrated systems or improved data quality. This will help us see how you can add value to our team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's necessary. We want to understand your experience and skills without having to decipher complex terms.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Experian
✨Know Your Data Inside Out
As a Sales Data Operations Lead, you'll be working with various data sources. Make sure you understand the types of data you'll be handling, their quality, and how they integrate. Brush up on your data management skills and be ready to discuss how you've tackled data quality issues in the past.
✨Showcase Your Analytical Skills
Prepare to demonstrate your ability to analyse and visualise data effectively. Bring examples of dashboards or reports you've created, especially using Salesforce. Be ready to explain how your insights have driven sales performance or improved processes in previous roles.
✨Familiarise Yourself with System Integration
Since system integration is key for this role, do some homework on the tools and techniques used for combining data from multiple sources. Be prepared to discuss any experience you have with data governance and management software, and how you've implemented solutions in the past.
✨Emphasise Your Problem-Solving Abilities
Experian values innovation and problem-solving. Think of specific challenges you've faced in data operations and how you resolved them. Highlight your experience with generative AI tools and how they've helped automate workflows or improve efficiency in your previous roles.
