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- Tasks: Manage and evolve Client Identity & Access Management solutions for seamless digital experiences.
- Company: Join Experian, a global leader in data and technology with a people-first culture.
- Benefits: Enjoy hybrid working, competitive pay, generous leave, and wellness initiatives.
- Why this job: Make a real impact on client security and user experience in a dynamic environment.
- Qualifications: Experience in CIAM principles and data governance; knowledge of UK GDPR is a plus.
- Other info: Be part of an award-winning workplace that values diversity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data.
Experian UK&I is looking for a CIAM Solutions Manager reporting into the Head Of Client Identity to manage and evolve the end-to-end Client Identity & Access Management landscape. This landscape covers solutions, integrations, and standards that protect our clients and end-users while enabling smooth digital experiences. A central focus of this role is the End-user Repository (EUR): you will ensure its stability, scalability, security, data quality, and feature roadmap. Aperture knowledge is necessary, as it is an important enabling capability for data quality, identity resolution and enrichment across our CIAM estate.
You will own the CIAM solutions portfolio for UK&I, including architecture, lifecycle management, and future roadmap:
- Lead the EUR vision and roadmap—target architecture, data model design, scalability plans, performance SLAs, patterns (HA/DR), and observability.
- Guide the integration of client user data into ServiceNow.
- Build and maintain CIAM integrations with core systems including Salesforce, ServiceNow, the product master and authentication solutions.
- Support the CIAM transition from OLCS to ServiceNow and associated decommissioning activities.
- Help with the migration of Contact Attestation & User Access Reviews from RPA to ServiceNow.
- Plan and deliver upgrades, migrations, and integrations ensuring minimal disruption and clear rollback strategies.
- Drive Aperture-enabled data quality workflows: deduplication, identity resolution, and data enrichment processes for the EUR.
- Coordinate end-to-end testing (functional, performance, security, failover), UAT, and controlled release to production; own cutover planning.
- Set and manage operational SLAs/OLAs for CIAM services and the EUR; implement alerting, and run-books.
- Manage changes and enhancements in core systems (Salesforce, Origin, etc) to support CIAM requirements.
- Partner with Cybersecurity, Architecture, and Compliance where required to ensure alignment with security policies, privacy regulations (e.g., UK GDPR), and certifications (e.g., ISO 27001).
- Define access controls, least-privilege, and key/secret management across CIAM components and integrations.
Qualifications:
- Aperture expertise applied to large-scale identity datasets and EUR operations.
- Experience with CIAM principles and Experian UK&I product estate.
- Understanding of UK GDPR, consent, data retention, and privacy-by-design.
- Experience with data governance and data quality frameworks; practical stewardship processes embedded in BAU.
Benefits package includes:
- Hybrid working - 40% of your time in the office.
- Great compensation package and discretionary bonus plan.
- Core benefits include pension, Bupa healthcare, sharesave scheme and more!
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can also purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplacesâ„¢ 2024 (Fortune Top 25), Great Place To Workâ„¢ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
CIAM Solutions Manager in Ruddington employer: Experian
Contact Detail:
Experian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CIAM Solutions Manager in Ruddington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Experian. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by understanding CIAM principles and the specific technologies mentioned in the job description. Show us you know your stuff and can hit the ground running!
✨Tip Number 3
Don’t just wait for job postings—be proactive! Check our website regularly and apply directly. We love seeing enthusiastic candidates who take the initiative.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that shows your interest and keeps you fresh in our minds. Plus, it’s just good manners!
We think you need these skills to ace CIAM Solutions Manager in Ruddington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CIAM Solutions Manager role. Highlight relevant experience and skills that align with the job description, especially around identity management and data governance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for Experian. Don’t forget to mention your understanding of UK GDPR and CIAM principles.
Showcase Your Technical Skills: Since this role involves managing integrations and architecture, be sure to showcase your technical skills in your application. Mention any experience with tools like Salesforce, ServiceNow, or data quality frameworks.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need right there!
How to prepare for a job interview at Experian
✨Know Your CIAM Inside Out
Make sure you understand the fundamentals of Client Identity and Access Management. Familiarise yourself with key concepts like data quality, identity resolution, and the specific technologies mentioned in the job description, such as Aperture and ServiceNow. This will help you speak confidently about how you can contribute to the role.
✨Showcase Your Technical Skills
Prepare to discuss your experience with integrations and lifecycle management of CIAM solutions. Be ready to provide examples of past projects where you've successfully managed similar systems or processes. Highlight your understanding of security policies and compliance regulations like UK GDPR, as these are crucial for the role.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to troubleshoot issues or implement changes in a CIAM environment. Be prepared to explain your thought process and the steps you took to resolve challenges. This will show your potential employer that you can handle the complexities of the role effectively.
✨Align with Experian's Values
Research Experian's culture and values, especially their focus on diversity, equity, and inclusion. Be ready to discuss how your personal values align with theirs and how you can contribute to their people-first approach. This will demonstrate that you're not just a fit for the role, but also for the company culture.