At a Glance
- Tasks: Drive improvements in customer experience through data-driven optimisation and experimentation.
- Company: Join Experian, a global leader in data and technology with a diverse team.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on innovation and continuous improvement.
- Why this job: Make a real impact on customer identity protection and financial opportunities.
- Qualifications: Experience in A/B testing, data analysis, and a passion for enhancing user experiences.
The predicted salary is between 35000 - 45000 £ per year.
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
Why this role is important to us
At Experian Consumer Services, Identity Plus is central to helping customers protect their identity while unlocking financial opportunities. This role is important in driving continuous improvement across our digital journeys using data, experimentation and personalisation to enhance customer experience and deliver measurable commercial growth. This is a hybrid role based in our London office.
Work that matters
- Deliver the optimisation and experimentation roadmap for Identity Plus, driving improvements in conversion, engagement and retention.
- Design, implement and analyse A/B tests end-to-end, turning insights into relevant outcomes.
- Identify and deliver opportunities for upsell, cross-sell and churn reduction.
- Manage and prioritise the eCommerce testing backlog following organisational goals.
- Collaborate with Product, Analytics, UX and Engineering.
Optimisation Executive employer: Experian
Experian is an exceptional employer that champions innovation and personal growth, offering a dynamic work culture in the heart of London. With a commitment to employee development and a focus on leveraging advanced technologies, team members are empowered to make impactful contributions while enjoying a collaborative environment. The hybrid work model further enhances work-life balance, making Experian a prime choice for those seeking meaningful and rewarding careers in data and technology.
