Experian is seeking a Customer Retention Manager to join Growth Markets – EBE Retention. You will own at-risk customers, stop usage decline, and secure renewals by demonstrating ongoing value of Experian’s solutions.
Reporting to the Sales Manager, you will build strong client relationships, negotiate favourable terms, and influence decisions to protect revenue. You’ll engage with clients considering cancellation and present tailored retention strategies.
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Hybrid Customer Retention Manager - Protect Revenue in Nottingham employer: Experian
Experian is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals looking to make a significant impact in the field of engineering. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to lead cutting-edge projects in AI and cloud technologies. Located in a dynamic environment, Experian offers competitive benefits and a supportive atmosphere that encourages work-life balance and professional development.
