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- Tasks: Create user-friendly content for digital products and enhance customer experiences.
- Company: Join Experian, a global leader in data and technology with a diverse workforce.
- Benefits: Enjoy hybrid working, competitive pay, generous leave, and health benefits.
- Why this job: Make a real impact by crafting clear content that connects with users worldwide.
- Qualifications: Experience in UX content design and strong writing skills are essential.
- Other info: Be part of an innovative team with opportunities for growth and inclusivity.
The predicted salary is between 28800 - 48000 £ per year.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data.
We are looking for a UX Content Designer, reporting into our small but high impact Customer Experience team at Experian Data Quality (EDQ). You will be part of a central product team, crafting clear, consistent, and user-centred content across our key markets: the UK & Ireland, North America, Australia, and New Zealand. From intuitive product UI to helpful documentation, onboarding journeys, and in-product messaging, you will design content that makes complex things simple and experiences seamless.
Responsibilities
- Design and deliver content across multiple touchpoints:
- Product UI
- Help and support docs
- Emails and in-product messaging
- E-learning and onboarding content
- Internal and customer-facing comms
Qualifications
- University graduate, or equivalent qualifications or experience
- Experience in UX content design, editorial UX, or similar, ideally in a tech environment.
- A portfolio that shows your range across digital products and services.
- Strong writing, editing, and proofreading skills.
- Familiarity with tools like Figma, Lucid, Confluence, and Jira.
- A user-first mindset and experience with inclusive, accessible content.
- Confident presenting to stakeholders.
- Experience distilling complex ideas into clear, helpful content.
Desirable
- Experience working in Agile teams.
- Knowledge of accessibility standards and inclusive design.
- Experience adapting content for global audiences.
- Familiarity with enterprise software or data platforms.
If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway.
Additional Information
- Hybrid working - London/Nottinghamshire - 40% hybrid working in the office
- Great compensation package and discretionary bonus plan
- Core benefits include pension, bupa healthcare, sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
UX Content Designer in London employer: Experian
Contact Detail:
Experian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Content Designer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with potential employers, use your portfolio to demonstrate how you can make complex content simple and user-friendly.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to UX content design. Think about how you can showcase your experience with inclusive design and accessibility – these are hot topics!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace UX Content Designer in London
Some tips for your application 🫡
Show Off Your Portfolio: Make sure to include a link to your portfolio in your application. We want to see your range and how you've tackled different projects, especially in UX content design. It's your chance to shine!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your experience with user-centred content and collaboration with teams. We love seeing how you align with our values.
Keep It Clear and Concise: Remember, as a UX Content Designer, clarity is key! Make sure your application is easy to read and free of jargon. Show us your writing skills right from the start by keeping it simple and straightforward.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Experian
✨Know Your Stuff
Before the interview, dive deep into Experian's mission and values. Understand their focus on user-centred design and how your experience as a UX Content Designer aligns with their goals. This will help you speak confidently about how you can contribute to their projects.
✨Showcase Your Portfolio
Bring along a well-organised portfolio that highlights your best work in UX content design. Make sure to include examples that demonstrate your ability to simplify complex ideas and create inclusive content. Be ready to discuss the thought process behind each piece.
✨Practice Collaboration Scenarios
Since you'll be working closely with UX designers, product managers, and developers, prepare for questions about teamwork. Think of specific examples where you've successfully collaborated on projects, focusing on how you aligned content with user needs and business goals.
✨Emphasise Accessibility and Inclusivity
Experian values plain language and accessibility, so be prepared to discuss your approach to creating inclusive content. Share any experiences you have with accessibility standards and how you've adapted content for diverse audiences in the past.
