Product Manager - Dynamics CRM in London

Product Manager - Dynamics CRM in London

London Full-Time No working from home possible
Experian

At a Glance

  • Tasks: Shape product strategy, run experiments, and deliver engaging customer experiences.
  • Company: Join Experian, a global leader in data and technology, transforming financial wellbeing.
  • Benefits: Enjoy hybrid working, competitive pay, healthcare, and generous leave policies.
  • Other info: Collaborative environment with opportunities for growth and learning.
  • Why this job: Make a real impact by turning innovative ideas into successful products.
  • Qualifications: Experience in product management and a passion for customer-centric solutions.

Company DescriptionExperian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. Job DescriptionExperian Consumer Services helps millions of UK consumers understand and improve their financial lives. Credit scores, subscriptions, and marketplace products are the core of what we do today. New Growth exists to build what comes next: new revenue streams and propositions that turn ECS from a credit-score app into a broader financial wellbeing platform.We're looking for a Product Manager - New Bets to be part of that mission. You will report to the Head of Product, New Growth, you will be shaping the strategy, running experiments, and shipping the roadmap. The work sits at the intersection of product, growth, and commercial impact. You will turn ambiguous ideas into live propositions, learn fast from real users, and help decide what we scale and what we stop.Evolve product strategy as you learn, and translate it into clear priorities quarter by quarterWhen a bet matures or the portfolio shifts, transition it and pick up the next one with the same standard of ownershipMake trade-offs openly: what moves engagement, subscription value, or new revenue, and what does notRun experiments that decide what we buildDesign and deliver structured experiment programmes: Move quickly without cutting corners on customer experience or regulatory requirementsShip customer experiences that people come back forOwn in-app journeys and the surrounding surfaces (email, CRM, subscription benefits) that make a proposition stickWork with design to turn complex financial products into experiences that feel simple and worth returning toFocus on relevance, habit, and recognition: the right value at the right moment, not a one-off feature launchWork across ECS to make each bet landPartner with marketing and CRM on launch plans, messaging, and in-app placementAlign with the wider ECS portfolio so new bets grow the business without undermining what already works. Build relationships across product, technology, compliance, and go-to-market so initiatives keep movingLearn, document, and shape how New Bets worksUse data from experiments and BAU performance to shape what we build next. Contribute to how New Growth picks, sequences, and scales bets in the New Bets spaceQualificationsExperience as a Product Manager owning a customer-facing digital product through discovery, delivery, and iterationComfort with ambiguity: you can structure a fuzzy problem, test your way forward, and change course when the evidence says soStrong analytical instincts: hypotheses, metrics, and experiment readouts are part of how you workClear communication with engineers, designers, commercial stakeholders, and senior leadersGenuine curiosity about customers, markets, and what makes consumer products succeedAdditional InformationBenefits package includes:Hybrid working - 40% office basedGreat compensation package and discretionary bonusCore benefits include Pension, Bupa healthcare, Sharesave Scheme and more25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Financial Services

Product Manager - Dynamics CRM in London employer: Experian

Experian is an exceptional employer that fosters a dynamic work culture in Nottingham, where innovation meets collaboration. With a strong emphasis on employee growth and development, you will have access to cutting-edge resources and a hybrid working model that promotes work-life balance. Join us to be part of a forward-thinking team that values your contributions and offers excellent benefits, making your career both meaningful and rewarding.

Experian

Contact Details:

Experian Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Product Manager - Dynamics CRM in London

Join Product Management Meetups

Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Experian!

Show Off Your Product Sense

Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Experian would be by your initiative!

Utilise Online Communities

Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.

Leverage Your University Network

If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Experian through your school's career services!

We think you need these skills to ace Product Manager - Dynamics CRM in London

Product Management
Customer-Facing Digital Product Experience
Experimentation
Data Analysis
Analytical Skills
Communication Skills
Stakeholder Management

Some tips for your application 🫡

Show Off Your Product Passion:When applying for a product management role like Product Manager - Dynamics CRM, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!

Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!

Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.

Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager - Dynamics CRM position at Experian. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!

How to prepare for a job interview at Experian

Understand the Product Life Cycle

As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.

Showcase Your Cross-Functional Skills

Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.

Prepare for Case Studies

In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.

Know Your Metrics

Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.