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- Tasks: Lead a team of risk specialists, manage operational risk, and ensure regulatory compliance.
- Company: Experian is a global data and tech company transforming industries with innovative solutions.
- Benefits: Enjoy hybrid working, competitive pay, 25 days leave, and wellness perks.
- Why this job: Join a people-first culture recognised as one of the world's best workplaces.
- Qualifications: Experience in operational risk management and team leadership in financial services required.
- Other info: Diversity and inclusion are core values; everyone can thrive at Experian.
The predicted salary is between 43200 - 72000 £ per year.
Experian Nottingham, England, United Kingdom
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Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
We are looking for an experienced and people-focused Lead Operational Risk Manager to lead a team of Risk Specialists across the UK&I business. This is a pivotal leadership role in which you will strengthen our risk posture, embedding a robust risk culture, and ensuring regulatory compliance. Your role will involve strategic oversight, operational risk management, and programme delivery with a strong emphasis on team leadership and development.
You will lead a high-performing team of risk professionals, driving the operational risk agenda and delivering complex change initiatives that enhance the business\’s resilience and control environment. You\’ll help shape our risk culture, ensure regulatory compliance, and embed risk-aware practices across the business.
Responsibilities
- Lead and manage a team of operational risk specialists, providing coaching, performance management, and career development support.
- Oversee risk management across both B2B and B2C business lines, ensuring alignment with regulatory expectations and internal frameworks.
- Develop and execute operational risk strategy, frameworks, and governance across the wholesale banking division.
- Deliver enterprise-wide change programmes, managing interdependent projects and ensuring risk-aligned outcomes.
- Collaborate with senior stakeholders across Risk, Compliance, IT, Transformation, and Business Units to embed risk into the change lifecycle.
Qualifications
- Proven experience in operational risk and change management within a regulated financial services environment.
- People leadership and line management experience, with experience developing successful teams.
- Deep understanding of risk frameworks, governance structures, and regulatory compliance (including Consumer Duty and Enterprise Risk Management).
- Demonstrated ability to manage complex programmes and deliver change at scale.
- Strategic approach with a hands-on approach to delivery and risk mitigation.
- Familiarity with technology delivery, project lifecycle management, and risk-based prioritisation.
Additional Information
Additional Information
Benefits Package Includes
- Hybrid and flexible working
- Great compensation package and discretionary bonus plan
- Core benefits include pension, bupa healthcare, sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional
Our uniqueness is that we celebrate yours. Experian\’s culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering… the list goes on. Experian\’s people first approach is award-winning; World\’s Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian\’s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Grade EB7/C
Experian Careers – Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
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Lead Operational Risk Manager employer: Experian
Contact Detail:
Experian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Operational Risk Manager
✨Tip Number 1
Familiarise yourself with Experian's core values and culture. Understanding their people-first approach and commitment to diversity, equity, and inclusion will help you align your application and interview responses with what they value most.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging with them can provide insights into the company’s operational risk management practices and the team dynamics, which can be invaluable during interviews.
✨Tip Number 3
Stay updated on regulatory changes in the financial services sector, especially those related to operational risk. Being knowledgeable about current trends and challenges will demonstrate your expertise and proactive approach during discussions.
✨Tip Number 4
Prepare to discuss specific examples of how you've led teams through change initiatives in the past. Highlighting your leadership style and success stories will showcase your fit for the pivotal role of Lead Operational Risk Manager.
We think you need these skills to ace Lead Operational Risk Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Lead Operational Risk Manager position. Tailor your application to highlight relevant experience in operational risk and change management.
Highlight Leadership Experience: Since this role involves leading a team, emphasise your people leadership and line management experience. Provide specific examples of how you've developed successful teams and managed performance.
Showcase Relevant Skills: Demonstrate your understanding of risk frameworks, governance structures, and regulatory compliance. Use concrete examples from your past roles to illustrate your strategic approach and hands-on delivery in risk mitigation.
Craft a Compelling Cover Letter: Write a tailored cover letter that connects your skills and experiences to the job description. Explain why you're passionate about the role and how you can contribute to Experian's risk culture and operational resilience.
How to prepare for a job interview at Experian
✨Understand the Company Culture
Before your interview, take some time to research Experian's culture and values. They pride themselves on a people-first approach, so be prepared to discuss how you align with their focus on diversity, equity, and inclusion.
✨Showcase Your Leadership Skills
As a Lead Operational Risk Manager, you'll need to demonstrate your ability to lead and develop teams. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and performance management.
✨Be Ready for Technical Questions
Expect questions about operational risk frameworks and regulatory compliance. Brush up on your knowledge of Consumer Duty and Enterprise Risk Management, as these are crucial for the role.
✨Prepare for Scenario-Based Questions
You may be asked to provide solutions to hypothetical situations related to risk management. Think through potential scenarios and how you would approach them, highlighting your strategic thinking and hands-on delivery.
