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For Companies At a Glance
- Tasks: Lead product strategy for seamless login and onboarding experiences.
- Company: Join Experian, a global leader in data and technology.
- Benefits: Enjoy hybrid working, competitive pay, and generous leave policies.
- Why this job: Make a real impact by enhancing user engagement and access.
- Qualifications: Experience in scaling consumer products and leading diverse teams.
- Other info: Be part of an award-winning workplace that values diversity and innovation.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data.
We are looking for a strategic and customer‑centric product leader to head up our newly formed Access & Activation Domain, reporting directly to the Chief Product and Commercial Officer. This domain brings together two critical journeys, Login and Onboarding, and integrates them with our evolving Home experience to create a seamless, personalised entry point into Experian's Consumer Services product. This is a high‑impact role focused on enabling more customers to access and return to our product, ensuring they understand its value and become regular users. You'll lead a cross‑functional team through the next phase of growth, scaling recently launched journeys and driving innovation across the onboarding funnel.
What You'll Deliver
- A smooth login and onboarding experience that maximises conversion and re‑engagement
- A personalised Home experience that guides users to the most relevant features and drives deeper product engagement
- A roadmap to increase the number of new customers who sign up and view their credit score, including those who are new to the country or without existing credit
- Initiatives to ensure re‑engaged customers can access the product seamlessly
- Adoption of cutting‑edge capabilities that balance seamless access with fraud prevention
- A clear strategy to turn first‑time users into loyal customers, particularly on the app
Qualifications
- Proven experience in scaling consumer‑facing products, ideally in FinTech or app‑first environments
- Strong understanding of user onboarding, authentication flows, and personalisation
- Data‑driven – experience defining metrics, running experiments, interpreting data and using insights to inform decisions
- People leadership experience – leading top performing teams
- Experience working with cross‑functional teams including engineering, design, and analytics
- Influence outcomes and foster collaboration across diverse teams and leadership levels including execs
- Familiarity with fraud prevention technologies and balancing security with UX and commercial benefits
- A passion for customer experience and driving meaningful engagement
We are building a diverse team, and if you are passionate about solving real‑world problems and creating intuitive, impactful experiences, we would love to hear from you.
Benefits
- Hybrid and flexible working – 2 days a week in the office
- Great compensation package and discretionary bonus plan
- Core benefits include pension, Bupa healthcare, ShareSave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days (you can purchase additional leave)
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters: DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering. Experian's people‑first approach is award‑winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and affirmative action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Head of Product - Access & Activation employer: Experian
Contact Detail:
Experian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product - Access & Activation
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you’re genuinely interested in Experian and how you can contribute to the Access & Activation Domain.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. We want to hear how you can drive innovation and enhance user engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Head of Product - Access & Activation
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Product role. Highlight your experience in scaling consumer-facing products and your understanding of user onboarding, as these are key aspects we're looking for.
Showcase Your Data-Driven Mindset: We love candidates who can demonstrate a strong data-driven approach. Include examples of how you've defined metrics, run experiments, and used insights to inform decisions in your previous roles.
Highlight Leadership Experience: As a product leader, your ability to lead cross-functional teams is crucial. Share specific instances where you've successfully influenced outcomes and fostered collaboration across diverse teams, including execs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Experian!
How to prepare for a job interview at Experian
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand Experian's products, especially those related to Access & Activation. Familiarise yourself with their login and onboarding processes, and think about how you would enhance user experience. This will show your genuine interest and strategic thinking.
✨Showcase Your Data-Driven Mindset
Prepare to discuss how you've used data to inform product decisions in the past. Bring examples of metrics you've defined, experiments you've run, and insights you've gained. This is crucial for a role that requires a strong understanding of user engagement and conversion.
✨Demonstrate Leadership Skills
Be ready to talk about your experience leading cross-functional teams. Share specific examples of how you've influenced outcomes and fostered collaboration among diverse groups. Highlight your ability to motivate and guide teams towards achieving common goals.
✨Emphasise Customer-Centricity
Experian values a passion for customer experience, so prepare to discuss how you've prioritised user needs in your previous roles. Think about how you can turn first-time users into loyal customers and be ready to share innovative ideas on enhancing user engagement.
