At a Glance
- Tasks: Lead the development of AI-powered financial products that help customers achieve their goals.
- Company: Join Experian, a global leader in data and technology with a people-first culture.
- Benefits: Enjoy hybrid working, competitive pay, generous leave, and a supportive work environment.
- Other info: Be part of an award-winning workplace that values diversity and inclusion.
- Why this job: Make a real impact by shaping innovative AI experiences for millions of users.
- Qualifications: Experience in product management and a passion for customer-centric digital solutions.
The predicted salary is between 63000 - 77000 £ per year.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data.
Experian Consumer Services helps millions of UK consumers understand and improve their financial lives. Credit scores, subscriptions, and marketplace products are the core of what we do today. We are now building the next chapter: product experiences that use AI to help people reach the financial goals that actually matter to them.
We're looking for a Product Manager – AI Experiences to own that work. Reporting into Head of Product, you will shape the strategy and ship the roadmap in a space where the technology is moving faster than the playbook. The work sits at the intersection of product, data, and emerging technology. You will turn ambiguous ideas into live experiences that customers trust and keep evolving them.
If you want founder-style ownership with the reach of a business that already has millions of registered users, this is the kind of role that does not come up often.
What you'll be doing:
- Own the product end to end
- Take ownership of AI-powered experiences that help customers make progress towards financial goals: vision, roadmap, backlog, and outcomes
- Evolve product strategy as the technology and the customer need change, and translate that into clear priorities quarter by quarter
- Make trade-offs openly: what helps customers move forward, what they return for, and what does not
- Turn emerging technology into products people trust
- Translate what AI can do into customer problems worth solving - not technology for its own sake
- Work with design and engineering so complex financial decisions feel simple, personal, and explainable
- Stay close enough to the tech to ask good questions, challenge assumptions, and keep learning
- Think critically about how these products work today, and how they will need to work as the technology changes
- Build while the technology is still moving
- Ship real product in a space where capabilities, tools, and customer expectations are changing quickly
- Keep a point of view on how these products should work today, and how they will need to work next
- Move with pace without cutting corners on customer experience, trust, or regulatory requirements
- Work across the business to make it land
- Work closely with data science, engineering, and compliance so what we ship is useful, responsible, and feasible
- Align with the wider Consumer Services portfolio so new experiences grow the business without undermining what already works
- Build relationships across product, technology, and go-to-market so initiatives keep moving
- Learn, document, and raise the bar
- Keep product documentation and decision records clear enough that the team and stakeholders stay aligned
- Use what you learn from customers and live performance to shape what we build next
- Help the team get better at building AI-powered products as the technology and the work expand
Qualifications:
- Experience as a Product Manager owning a customer-facing digital product through discovery, delivery, and iteration. Experience working within a customer facing or direct to consumer environment is essential.
- Comfort with ambiguity: you can structure a fuzzy problem, test your way forward, and change course when the evidence says so
- Strong judgement: you can help define what matters most to customers and how to work with engineers and data scientists to deliver experiences that delight
- Genuine curiosity about customers, markets, and how technology is changing what products can do
- Evidence you learn quickly. We are not hiring for a finished 'AI PM'. We are hiring for someone who can get there
Additional Information:
- Benefits package includes hybrid working - 40% office based
- Great compensation package and discretionary bonus
- Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
- Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces 2025 (Fortune Global Top 25), Great Place To Work in 26 countries to name a few.
- Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Product Manager (Consumer) - AI Experiences in City of Westminster employer: Experian
Experian is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for professionals looking to make a significant impact in the field of engineering. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to lead cutting-edge projects in AI and cloud technologies. Located in a dynamic environment, Experian offers competitive benefits and a supportive atmosphere that encourages work-life balance and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager (Consumer) - AI Experiences in City of Westminster
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Experian!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Experian would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Experian through your school's career services!
We think you need these skills to ace Product Manager (Consumer) - AI Experiences in City of Westminster
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager (Consumer) - AI Experiences, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager (Consumer) - AI Experiences position at Experian. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Experian
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
