Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
Are you passionate about delivering exceptional customer service and creating positive experiences from the very first interaction?
We are recruiting for a crucial Customer Service Advisor position within our Background Checking team, based in our Nottingham office.
Reporting into the Customer Service Manager, you will be part of an important team within Experian.
You will have experience in delivering excellent customer service skills, which you will use to support our clients and customers throughout their onboarding and employment screening journey.
You will support our clients and candidates through inbound telephone calls, live chat and email correspondence. Adopting a 'Right First Time' approach to all interactions.
We are offering the chance for you to build a career within the Customer Services sector, working within a friendly environment where you will learn new skills and be part of a high-performing team
Qualifications
- Experience with Live chat
Additional Information
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces 2025 (Fortune Global Top 25), Great Place To Work in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and
Experian Careers - Creating a better tomorrow together
Job Location
Customer Service Executive in Nottingham employer: Experian plc
Experian is an exceptional employer that prioritises a people-first culture, offering a supportive and inclusive environment where employees can thrive. With a strong focus on employee growth and development, the company provides opportunities to work on impactful projects across diverse sectors while enjoying a competitive benefits package, including hybrid working options and generous annual leave. Join us at Experian, where your unique contributions are celebrated, and you can be part of a multi-award-winning workplace dedicated to creating a better tomorrow.
