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- Tasks: Lead the evolution of product onboarding for the Ascend platform, ensuring a seamless experience.
- Company: Join Experian, a global leader in data and technology, making a real impact worldwide.
- Benefits: Enjoy a competitive salary, bonus plan, healthcare, generous leave, and more.
- Other info: Work in a diverse, inclusive environment with excellent career growth opportunities.
- Why this job: Shape the future of onboarding with innovative tech and drive meaningful change.
- Qualifications: Experience in Product Management, APIs, and scalable platform capabilities required.
The predicted salary is between 80000 - 100000 £ per year.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We invest in people and new advanced technologies to unlock the power of data.
Experian Software Solutions (ESS) are seeking a Lead Technical Product Manager to own and evolve the product onboarding and integration experience for the Ascend platform. This role focuses on the technical mechanics of onboarding ensuring that integration points are accessible, scalable, and designed for reuse. You will define and drive a roadmap to create a frictionless, self-service onboarding experience for internal teams and external partners. You will influence and align multiple product and engineering teams. This is a Hybrid, Nottingham or London based role (40% in the office) reporting to the Head of New Products Integration.
Key Responsibilities
- Platform Onboarding & Integration Design: Define and evolve the end-to-end onboarding journey (discovery – integration – go-live), ensuring consistency, scalability, and reuse. Identify and unlock critical integration points required to onboard products efficiently onto the platform. Establish standardised integration patterns, reference architectures, and onboarding playbooks.
- Technical Product Ownership: Own the roadmap for onboarding tooling and developer experience, including documentation, sandbox environments, and self-service capabilities. Partner with Architecture and Engineering to ensure onboarding aligns with platform standards (API-first, microservices, event-driven design).
- Cross-Functional Delivery & Influence: Lead delivery through influence rather than direct ownership, coordinating across multiple engineering and platform teams. Act as a central point of alignment for onboarding initiatives across Product, Engineering, Architecture, and Commercial teams.
- Demand Management & Prioritisation: Define structured intake and prioritisation frameworks for onboarding demand. Balance short-term integration needs with long-term platform scalability and strategic value.
- Data-Driven Optimisation: Define and track onboarding KPIs (e.g. time to integrate, cost per integration, reuse, developer satisfaction). Use data and insights to drive continuous improvement and transparency.
- Automation & AI Enablement: Identify opportunities to leverage automation and AI (including agentic AI approaches) to enhance onboarding and integration workflows. Drive initiatives that reduce manual effort, improve quality, and accelerate time-to-market.
Qualifications
- Experience in Product Management or Technical Product Management.
- Proven experience working on platforms, APIs, SDKs or integration-focused products & architectures.
- Experience operating in matrix environments.
- Understanding of microservices, event-driven systems, and data integration patterns.
- Experience designing scalable, reusable platform capabilities.
- Experience tracking onboarding KPIs (e.g. time to integrate, cost per integration, reuse, developer satisfaction).
- Understanding of AI and how to build AI capabilities into a platform at scale.
Additional Information
Benefits package includes: Great compensation package and discretionary bonus plan. Core benefits include pension, Bupa healthcare, sharesave scheme and more. 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Lead Product Manager - Platform Product Onboarding in Mansfield employer: Experian Ltd
Contact Detail:
Experian Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Manager - Platform Product Onboarding in Mansfield
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you know what we do and how you can contribute to our goals!
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role. We want to hear how you can make an impact on our onboarding process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're genuinely interested in joining our team.
We think you need these skills to ace Lead Product Manager - Platform Product Onboarding in Mansfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead Product Manager role. Highlight your experience with onboarding processes and integration, as well as any relevant technical skills that align with the job description.
Showcase Your Impact: When detailing your past experiences, focus on the impact you've made in previous roles. Use metrics to demonstrate how you improved onboarding experiences or streamlined integration processes, as this will resonate with us at StudySmarter.
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon unless it's relevant to the role. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people quickly and allows us to see your enthusiasm for joining our team at StudySmarter!
How to prepare for a job interview at Experian Ltd
✨Know the Product Inside Out
Before your interview, make sure you thoroughly understand Experian's Ascend platform and its onboarding process. Familiarise yourself with their integration points, API-first approach, and how they leverage data and AI. This knowledge will help you demonstrate your technical expertise and show that you're genuinely interested in the role.
✨Prepare for Cross-Functional Scenarios
Since this role involves influencing multiple teams, think of examples from your past experiences where you've successfully led cross-functional projects. Be ready to discuss how you navigated challenges and aligned different stakeholders towards a common goal. This will showcase your ability to lead through influence rather than direct ownership.
✨Showcase Your Data-Driven Mindset
Experian values data-driven optimisation, so come prepared with examples of how you've used KPIs to improve processes in previous roles. Discuss specific metrics you've tracked, such as time to integrate or developer satisfaction, and how those insights led to actionable improvements. This will highlight your analytical skills and alignment with their goals.
✨Emphasise Your Understanding of Automation and AI
Given the focus on automation and AI in the onboarding process, be ready to discuss any relevant experience you have in these areas. Share ideas on how you could identify opportunities for automation within the onboarding workflow and how that could enhance efficiency. This will demonstrate your forward-thinking approach and fit for the role.