At a Glance
- Tasks: Lead the evolution of product onboarding for the Ascend platform, ensuring a seamless experience.
- Company: Join Experian, a global leader in data and technology, making a real impact worldwide.
- Benefits: Enjoy a competitive salary, bonus plan, healthcare, generous leave, and more.
- Other info: Work in a diverse, inclusive environment with excellent career growth opportunities.
- Why this job: Shape the future of onboarding with innovative tech and drive meaningful change.
- Qualifications: Experience in Product Management, APIs, and scalable platform capabilities required.
The predicted salary is between 70000 - 90000 Β£ per year.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We invest in people and new advanced technologies to unlock the power of data.
Experian Software Solutions (ESS) are seeking a Lead Technical Product Manager to own and evolve the product onboarding and integration experience for the Ascend platform. This role focuses on the technical mechanics of onboarding ensuring that integration points are accessible, scalable, and designed for reuse. You will define and drive a roadmap to create a frictionless, self-service onboarding experience for internal teams and external partners. You will influence and align multiple product and engineering teams. This is a Hybrid, Nottingham or London based role (40% in the office) reporting to the Head of New Products Integration.
Key Responsibilities
- Platform Onboarding & Integration Design: Define and evolve the end-to-end onboarding journey (discovery β integration β go-live), ensuring consistency, scalability, and reuse. Identify and unlock critical integration points required to onboard products efficiently onto the platform. Establish standardised integration patterns, reference architectures, and onboarding playbooks.
- Technical Product Ownership: Own the roadmap for onboarding tooling and developer experience, including documentation, sandbox environments, and self-service capabilities. Partner with Architecture and Engineering to ensure onboarding aligns with platform standards (API-first, microservices, event-driven design).
- Cross-Functional Delivery & Influence: Lead delivery through influence rather than direct ownership, coordinating across multiple engineering and platform teams. Act as a central point of alignment for onboarding initiatives across Product, Engineering, Architecture, and Commercial teams.
- Demand Management & Prioritisation: Define structured intake and prioritisation frameworks for onboarding demand. Balance short-term integration needs with long-term platform scalability and strategic value.
- Data-Driven Optimisation: Define and track onboarding KPIs (e.g. time to integrate, cost per integration, reuse, developer satisfaction). Use data and insights to drive continuous improvement and transparency.
- Automation & AI Enablement: Identify opportunities to leverage automation and AI (including agentic AI approaches) to enhance onboarding and integration workflows. Drive initiatives that reduce manual effort, improve quality, and accelerate time-to-market.
Qualifications
- Experience in Product Management or Technical Product Management.
- Proven experience working on platforms, APIs, SDKs or integration-focused products & architectures.
- Experience operating in matrix environments.
- Understanding of microservices, event-driven systems, and data integration patterns.
- Experience designing scalable, reusable platform capabilities.
- Experience tracking onboarding KPIs (e.g. time to integrate, cost per integration, reuse, developer satisfaction).
- Understanding of AI and how to build AI capabilities into a platform at scale.
Additional Information
Benefits package includes: Great compensation package and discretionary bonus plan. Core benefits include pension, Bupa healthcare, sharesave scheme and more. 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Lead Product Manager - Platform Product Onboarding in Derby employer: Experian Ltd
Contact Detail:
Experian Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Lead Product Manager - Platform Product Onboarding in Derby
β¨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
β¨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing Experian's mission and values will help you stand out and show you're genuinely interested.
β¨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Lead Product Manager. Keep it concise and impactful.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed and shows you're serious about joining the team.
We think you need these skills to ace Lead Product Manager - Platform Product Onboarding in Derby
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead Product Manager role. Highlight your experience with onboarding processes and integration, as well as any relevant technical skills that align with the job description.
Showcase Your Impact: When detailing your past experiences, focus on the impact you've made in previous roles. Use metrics to demonstrate how you improved onboarding experiences or streamlined integration processes, as this will resonate with us at StudySmarter.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon unless it's necessary. Make it easy for us to see why you're a great fit for the role.
Apply Through Our Website: Don't forget to submit your application through our website! This ensures that we receive all your details correctly and helps us keep track of your application efficiently.
How to prepare for a job interview at Experian Ltd
β¨Know the Product Inside Out
Before your interview, make sure you thoroughly understand Experian's Ascend platform and its onboarding processes. Familiarise yourself with their integration points and how they align with product management principles. This will help you speak confidently about how you can enhance the onboarding experience.
β¨Showcase Your Technical Knowledge
Since this role focuses on technical product management, be prepared to discuss your experience with APIs, microservices, and event-driven systems. Bring examples of how you've designed scalable solutions in the past, and be ready to explain how you would apply that knowledge to improve onboarding at Experian.
β¨Demonstrate Cross-Functional Collaboration
Highlight your ability to influence and coordinate across multiple teams without direct authority. Share specific examples of how you've successfully led cross-functional projects in the past, focusing on your communication skills and how you align different stakeholders towards a common goal.
β¨Prepare for Data-Driven Discussions
Be ready to talk about how you've used data to track KPIs and drive improvements in previous roles. Discuss any experience you have with automation and AI in onboarding processes, as this is a key focus for the position. Showing your analytical mindset will impress the interviewers.