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- Tasks: Manage and evolve Client Identity & Access Management solutions for seamless digital experiences.
- Company: Join Experian, a global leader in data and technology with a people-first culture.
- Benefits: Enjoy hybrid working, competitive pay, healthcare, generous leave, and a bonus plan.
- Why this job: Be at the forefront of innovative identity solutions that protect clients and enhance user experiences.
- Qualifications: Experience in CIAM principles and data governance; knowledge of UK GDPR is a plus.
- Other info: Work in an award-winning environment that values diversity, collaboration, and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.
Experian UK&I is looking for a CIAM Solutions Manager reporting into the Head Of Client Identity to manage and evolve the end-to-end Client Identity & Access Management landscape. This landscape covers solutions, integrations, and standards that protect our clients and end-users while enabling smooth digital experiences. A central focus of this role is the End-user Repository (EUR): you'll ensure its stability, scalability, security, data quality, and feature roadmap. Aperture knowledge is necessary, as it is an important enabling capability for data quality, identity resolution and enrichment across our CIAM estate.
You will own the CIAM solutions portfolio for UK&I, including architecture, lifecycle management, and future roadmap:
- Lead the EUR vision and roadmap target architecture, data model design, scalability plans, performance SLAs, patterns (HA/DR), and observability.
- Guide the integration of client user data into ServiceNow.
- Build and maintain CIAM integrations with core systems including Salesforce, ServiceNow, the product master and authentication solutions.
- Support the CIAM transition from OLCS to ServiceNow and associated decommissioning activities.
- Help with the migration of Contact Attestation & User Access Reviews from RPA to ServiceNow.
- Plan and deliver upgrades, migrations, and integrations ensuring minimal disruption and clear rollback strategies.
- Drive Aperture-enabled data quality workflows: deduplication, identity resolution, and data enrichment processes for the EUR.
- Coordinate end-to-end testing (functional, performance, security, failover), UAT, and controlled release to production; own cutover planning.
- Set and manage operational SLAs/OLAs for CIAM services and the EUR; implement alerting, and run-books.
- Manage changes and enhancements in core systems (Salesforce, Origin, etc) to support CIAM requirements.
- Partner with Cybersecurity, Architecture, and Compliance where required to ensure alignment with security policies, privacy regulations (e.g., UK GDPR), and certifications (e.g., ISO 27001).
- Define access controls, least-privilege, and key/secret management across CIAM components and integrations.
Qualifications:
- Aperture expertise applied to large-scale identity datasets and EUR operations.
- Experience with CIAM principles and Experian UK&I product estate.
- Understanding of UK GDPR, consent, data retention, and privacy-by-design.
- Experience with data governance and data quality frameworks; practical stewardship processes embedded in BAU.
Benefits package includes:
- Hybrid working - 40% of your time in the office.
- Great compensation package and discretionary bonus plan.
- Core benefits include pension, Bupa healthcare, sharesave scheme and more!
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can also purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
CIAM Solutions Manager in Derby employer: Experian Ltd
Contact Detail:
Experian Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CIAM Solutions Manager in Derby
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Experian. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Dive deep into CIAM principles and be ready to discuss how your experience aligns with the role. Show them you're not just a fit, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are talking about your skills and experiences, the better you'll shine during the real deal.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the Experian team.
We think you need these skills to ace CIAM Solutions Manager in Derby
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the CIAM Solutions Manager role. Highlight your experience with CIAM principles and any relevant projects you've worked on that align with the job description.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past work that showcase your expertise in data governance, identity resolution, and integration with systems like Salesforce and ServiceNow.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Experian!
How to prepare for a job interview at Experian Ltd
✨Know Your CIAM Inside Out
Make sure you have a solid understanding of Client Identity and Access Management principles. Familiarise yourself with the specific technologies and frameworks mentioned in the job description, especially Aperture, as it’s crucial for data quality and identity resolution.
✨Showcase Your Integration Skills
Be prepared to discuss your experience with integrating systems like Salesforce and ServiceNow. Have examples ready that demonstrate how you've successfully managed integrations in the past, focusing on challenges faced and how you overcame them.
✨Understand Data Governance and Compliance
Brush up on UK GDPR and data governance frameworks. Be ready to explain how you’ve implemented privacy-by-design principles in previous roles, as this will show your commitment to security and compliance in CIAM solutions.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in managing the End-user Repository and how you would ensure its stability and scalability while maintaining data quality.