At a Glance
- Tasks: Manage and optimise experian.co.uk to enhance customer journeys and meet business goals.
- Company: Join Experian, a global leader in data and technology with a diverse team.
- Benefits: Enjoy a competitive salary, bonus plan, healthcare, and 25 days annual leave.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Make a real impact on customer experience while working with cutting-edge technology.
- Qualifications: Experience in managing customer-facing websites and collaborating across teams.
The predicted salary is between 50000 - 60000 £ per year.
For many customers, experian.co.uk is their first interaction with our brand, making it a critical driver of engagement, acquisition and long‑term value. Operating within a regulated environment, it's essential that the website not only performs commercially but also meets governance, compliance and brand standards. This role is important for shaping how we improve customer journeys, collaborate across partners and deliver a clear, prioritised roadmap that balances customer needs, commercial outcomes and regulatory requirements.
What you'll do
- Manage experian.co.uk, ensuring it performs against commercial, customer and regulatory goals
- Improve optimisation of journeys and landing pages to improve conversion and customer experience
- Build and manage a clear, prioritised optimisation roadmap in consideration of business goals
- Collaborate with Product, Paid Media, Compliance, UX and Development teams to deliver improvements
- Lead delivery from idea through to implementation, testing and performance analysis
What you'll need to bring to the role & Experian
- Experience managing and optimising customer-facing websites, in a regulated environment
- Experience building and delivering roadmaps while balancing commercial, technical and compliance needs
- Experience with CRO, customer journeys and data-led optimisation
- Demonstrated experience collaborating with multiple partners to influence and promote outcomes
- Operate at both strategic and hands‑on levels
More about you
- Management skills with a collaborative mindset
- Organised and able to manage competing demands
- Experience with CMS platforms and working with development teams
- Understanding of SEO, experimentation and workflow tools such as Jira (desirable)
Benefits
- Great compensation package and discretionary bonus plan
- Core benefits include pension, BUPA healthcare and more
- 25 days annual leave plus bank holidays
Experian is also proud to be an Equal Opportunity and affirmative action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Website & Optimisation Manager employer: Experian Information Solutions, Inc.
Experian is an exceptional employer that prioritises employee growth and collaboration, offering a dynamic work culture where innovation thrives. With a strong focus on optimising customer journeys and a commitment to compliance, employees are empowered to make meaningful contributions while enjoying a competitive compensation package, comprehensive benefits, and 25 days of annual leave. Join a global team dedicated to harnessing the power of data in a supportive environment that values diversity and inclusion.
Contact Details:
Experian Information Solutions, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Website & Optimisation Manager
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We think you need these skills to ace Website & Optimisation Manager
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