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- Tasks: Create impactful customer stories and manage award submissions to elevate brand credibility.
- Company: Join Experian, a global leader in data and technology with a people-first culture.
- Benefits: Enjoy a competitive salary, bonus plan, 25 days leave, and comprehensive health benefits.
- Why this job: Make a real impact by transforming insights into compelling narratives that resonate.
- Qualifications: Experience in marketing content and strong organisational skills are essential.
- Other info: Be part of an award-winning workplace that values diversity and innovation.
The predicted salary is between 28800 - 43200 £ per year.
The Customer Value Office focuses on delivering the best value for our customers and supporting our B2B business. This role is central to that mission, ensuring execution of insight-driven content, customer advocacy materials, and recognition programmes that elevate our market credibility and strengthen how we communicate customer value. This role reports into our Head of Product Marketing.
Work that matters - What you’ll be doing
- Coordinating the end-to-end delivery of case studies, including content development, stakeholder engagement, and approvals.
- Managing the customer awards calendar and executing high-quality product and proposition award submissions.
- Supporting the collation and organisation of insights from user groups and customer research to inform value-led storytelling and marketing strategies.
- Collecting testimonials and integrating them into impactful marketing collateral and customer value narratives.
- Contributing to the Customer Value Office by helping transform insight into stories that resonate with customers and internal stakeholders.
Qualifications
- Experience supporting marketing content, customer advocacy, or insight-driven communications.
- Strong organisational skills and the ability to juggle multiple priorities.
- Confident communicator with a collaborative working style.
- Preferably educated to degree level in Marketing, Communications, or a related field.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.
Benefits
- Great compensation package and discretionary bonus plan.
- Core benefits include pension, BUPA healthcare and more.
- 25 days annual leave plus bank holidays.
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few.
Experian is proud to be an Equal Opportunity and affirmative action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Customer Value Insight Executive in Nottingham employer: Experian Information Solutions, Inc.
Contact Detail:
Experian Information Solutions, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Value Insight Executive in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your storytelling skills. Be ready to share examples of how you've used insights to drive value in previous roles. This will help you connect with the interviewers and demonstrate your fit for the Customer Value Insight Executive role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Customer Value Insight Executive in Nottingham
Some tips for your application 🫡
Show Your Passion for Customer Value: When writing your application, let your enthusiasm for delivering customer value shine through. We want to see how you can contribute to our mission of elevating market credibility and communicating customer insights effectively.
Tailor Your Content: Make sure to customise your application to highlight relevant experiences in marketing content and customer advocacy. We love seeing how your background aligns with the role, so don’t hold back on showcasing your skills!
Be Organised and Clear: Since this role involves juggling multiple priorities, demonstrate your organisational skills in your application. Use clear headings and bullet points to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our culture and values while you’re there!
How to prepare for a job interview at Experian Information Solutions, Inc.
✨Know Your Customer Value
Before the interview, dive deep into understanding how the company delivers value to its customers. Familiarise yourself with their B2B strategies and think about how your insights can enhance their customer advocacy materials.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed multiple projects or priorities in the past. Highlight any experience you have with coordinating case studies or managing awards submissions, as this will resonate well with the role.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. Since the role requires collaboration and communication, consider preparing a few anecdotes that demonstrate your ability to work effectively with stakeholders and gather insights.
✨Transform Insights into Stories
Think about how you can turn data and insights into compelling narratives. Prepare to discuss any previous experiences where you've successfully created impactful marketing collateral or customer value stories, as this will be key to impressing the interviewers.