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For Companies At a Glance
- Tasks: Lead data operations to deliver insights for sales teams and improve customer management.
- Company: Join a dynamic team focused on growth in the SME market with innovative data solutions.
- Benefits: Enjoy hybrid working, great pay, bonuses, healthcare, and generous leave options.
- Why this job: Be at the forefront of data-driven decision-making and enhance customer retention in a collaborative culture.
- Qualifications: Experience in data analysis, Salesforce reporting, and strong data operations skills required.
- Other info: Opportunity to work with cutting-edge technology and generative AI tools.
The predicted salary is between 36000 - 60000 £ per year.
Overview
As the Data Operations Lead for our Growth Markets sales team, you will deliver automated, actionable insights to drive customer management and sales activity across our SME sales teams. Reporting into Head of Sales Operations, you will combine data from multiple sources using our proprietary data governance and management software and third-party tools. You will build, product-by-product, a framework that allows the ingestion of product usage data combined with client sales data and data from other sources, and then create insights and triggers that you will convert to workflows to deliver increased account retention and upsell performance across our Growth Markets customer base.
Responsibilities
- System Integration: Design and implement a clear path to ingest data into a central data management platform, ensuring data from multiple sources can be combined, processed, and analysed for a unified view of business operations and informed decision-making.
- Review data for errors, inconsistencies, and anomalies. Maintain high-quality data standards and document processes for transparency.
- Data Analysis and Visualisation: Design charts, graphs, and dashboards that highlight key insights. Report sales performance to key stakeholders, ensuring a clear understanding of business metrics.
- Identify and address issues within data processes. Diagnose data quality problems and implement solutions to improve efficiency.
- Salesforce Reporting and Dashboards: Create and customise reports and dashboards within Salesforce to track key performance indicators and business metrics. Interrogate CRM information to uncover valuable insights about customer behaviour, sales trends, and opportunities for growth. Proficiency with data management and automation software.
- Strong data operations experience
- Use generative AI tools to build automation and workflows.
- Experience in data analysis, visualisation, and management.
- Working knowledge of Salesforce/CRM reporting is important to understand the object relationships used within Aperture
- Experience with system integration and understanding of data impact.
- Familiarity with statistical analysis tools and techniques.
- Knowledge of data quality management practices.
Qualifications
- Experience in data analysis, visualisation, and management.
- Strong data operations experience.
- Proficiency with data management and automation software.
- Familiarity with statistical analysis tools and techniques.
- Working knowledge of Salesforce/CRM reporting and understanding of object relationships within CRM systems.
- Experience with system integration and understanding of data impact.
- Knowledge of data quality management practices.
Benefits
- Hybrid working
- Great compensation package and discretionary bonus plan
- Core benefits include pension, Bupa healthcare, sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
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GTM Data Operations Lead employer: Experian Information Solutions, Inc.
Contact Detail:
Experian Information Solutions, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GTM Data Operations Lead
✨Tip Number 1
Familiarise yourself with the latest data management and automation software. Being well-versed in these tools will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the data operations and sales sectors. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Showcase your analytical skills by preparing examples of past projects where you've successfully integrated data systems or improved data quality. Be ready to discuss these during interviews to highlight your hands-on experience.
✨Tip Number 4
Stay updated on the latest trends in data analysis and visualisation. This knowledge will help you speak confidently about how you can contribute to our Growth Markets team and enhance customer management strategies.
We think you need these skills to ace GTM Data Operations Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data operations, analysis, and visualisation. Use keywords from the job description to demonstrate that you meet the qualifications and responsibilities outlined.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the role of Data Operations Lead. Mention specific experiences where you've successfully integrated data systems or improved data quality, and how these relate to the responsibilities of the position.
Showcase Technical Skills: Clearly outline your proficiency with data management and automation software, as well as your experience with Salesforce reporting. Provide examples of how you've used these tools to drive insights and improve sales performance.
Highlight Problem-Solving Abilities: Discuss instances where you've identified and resolved data quality issues or inefficiencies in data processes. This will demonstrate your analytical skills and ability to enhance operational efficiency, which is crucial for this role.
How to prepare for a job interview at Experian Information Solutions, Inc.
✨Showcase Your Data Skills
Be prepared to discuss your experience with data analysis, visualisation, and management. Highlight specific projects where you've successfully integrated data from multiple sources and the impact it had on decision-making.
✨Familiarise Yourself with Salesforce
Since the role requires working knowledge of Salesforce reporting, brush up on your skills with the platform. Be ready to explain how you've used Salesforce to track key performance indicators and uncover insights in previous roles.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've identified and resolved data quality issues in the past. Discuss the methods you used to diagnose problems and the solutions you implemented to improve efficiency.
✨Understand System Integration
The role involves designing clear paths for data ingestion. Be ready to talk about your experience with system integration and how you've ensured that data from various sources can be effectively combined and analysed.
