At a Glance
- Tasks: Manage experian.co.uk to meet commercial, customer, and regulatory goals while improving optimisation.
- Company: Experian is a global data and technology company with a team of 25,200 across 32 countries.
- Benefits: Enjoy a great compensation package, discretionary bonus, and core benefits like BUPA healthcare.
- Other info: Familiarity with CMS platforms and tools like Jira is desirable.
- Why this job: Shape customer journeys and collaborate across teams in a regulated environment.
- Qualifications: Experience managing customer-facing websites in regulated environments and building optimisation roadmaps.
The predicted salary is between 50000 - 60000 £ per year.
For many customers, experian.co.uk is their first interaction with our brand, making it a critical driver of engagement, acquisition and long‑term value. Operating within a regulated environment, it's essential that the website not only performs commercially but also meets governance, compliance and brand standards. This role is important for shaping how we improve customer journeys, collaborate across partners and deliver a clear, prioritised roadmap that balances customer needs, commercial outcomes and regulatory requirements.
What you'll do
- Manage experian.co.uk, ensuring it performs against commercial, customer and regulatory goals
- Improve optimisation of journeys and landing pages to improve conversion and customer experience
- Build and manage a clear, prioritised optimisation roadmap in consideration of business goals
- Collaborate with Product, Paid Media, Compliance, UX and Development teams to deliver improvements
- Lead delivery from idea through to implementation, testing and performance analysis
What you'll need to bring to the role & Experian
- Experience managing and optimising customer-facing websites, in a regulated environment
- Experience building and delivering roadmaps while balancing commercial, technical and compliance needs
- Experience with CRO, customer journeys and data-led optimisation
- Demonstrated experience collaborating with multiple partners to influence and promote outcomes
- Operate at both strategic and hands‑on levels
More about you
- Management skills with a collaborative mindset
- Organised and able to manage competing demands
- Experience with CMS platforms and working with development teams
- Understanding of SEO, experimentation and workflow tools such as Jira (desirable)
About Experian
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Benefits
- Great compensation package and discretionary bonus plan
- Core benefits include pension, BUPA healthcare and more
- 25 days annual leave plus bank holidays
Experian is also proud to be an Equal Opportunity and affirmative action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Website & Optimisation Manager in City of Westminster employer: Experian Information Solutions, Inc.
Experian offers a competitive compensation package, including a discretionary bonus and BUPA healthcare. Located globally, the company values innovation and invests in advanced technologies to harness data's potential. Join a diverse team of 25,200 professionals dedicated to making a difference across various industries.
Contact Details:
Experian Information Solutions, Inc. Recruitment Team
