At a Glance
- Tasks: Design and improve global HR processes to enhance employee experiences.
- Company: Join Experian, a leading global data and technology company.
- Benefits: Enjoy a competitive salary, hybrid work, and generous leave.
- Other info: Collaborative environment with opportunities for growth and development.
- Why this job: Make a real impact on HR services and employee journeys worldwide.
- Qualifications: Experience in HR process design and using ServiceNow is essential.
The predicted salary is between 60000 - 80000 £ per year.
Experian is a global data and technology company, powering opportunities for people and businesses around the world.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more.
Experian invests in people and new advanced technologies to unlock the power of data.
We have an amazing team of 25,200 people in 32 countries.
Job Description
Why this role is important to us
At Experian, HR processes are fundamental to delivering a great employee experience, maintaining regulatory compliance, and supporting business growth.
You will help improve consistency, efficiency, and governance across our global HR operations.
As a Global HR Process Consultant, you will shape and improve how HR services are delivered globally.
You will use Service Now and other HR technologies to design seamless end-to-end employee experiences.
These experiences will be scalable, compliant in consideration of business needs.
Through process standardisation, optimisation, and continuous improvement, you will help enhance both employee and operational outcomes across the employee lifecycle.
- Work that matters – What you'll do
- Design, document and continuously improve global HR processes, operating procedures, and employee journeys.
- Use Service Now to design and improve end-to-end employee experiences, ensuring processes are efficient, intuitive, and scalable.
- Lead process standardisation and optimisation projects across regions and teams.
- Develop and maintain SOPs, process maps, governance frameworks, and control documentation.
- Partner with HR, Risk, Compliance, and Technology teams to deliver process improvements, automation opportunities, and transformation plans.
Qualifications
- What you'll need to bring to the role & Experian
- Experience in HR process design, optimisation, and governance within a complex global organisation.
- Hands‑on experience utilising Service Now to support HR service delivery end-to-end employee experiences and workflows.
- Experience in HR operations, service delivery models, and process improvement methodologies.
- Experience operating within regulated environments, including compliance with SMCR, FCA, GDPR, or similar frameworks.
- Collaboration with stakeholders across HR, Technology, Risk, Compliance, and business teams.
- More about you
- Experience in process mapping, workflow design, journey mapping, and process documentation.
- Knowledge of Lean, Six Sigma, or other continuous improvement methodologies.
- Strong analytical and problem‑solving skills, with the ability to identify opportunities for simplification and automation.
- Additional Information
- Hybrid‑based role 40% office base
- Great compensation package and discretionary bonus plan
- Core benefits include pension, BUPA healthcare and more
- 25 days annual leave plus bank holidays
- Internal Grade: E/EB9
Experian is also proud to be an Equal Opportunity and Affidavit Action employer.
If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Global HR Process Lead in Nottingham
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Experian Health!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Experian Health.
We think you need these skills to ace Global HR Process Lead in Nottingham
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Experian Health. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Experian Health and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Experian Health. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Experian Health's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Experian Health
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Experian Health.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Experian Health will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Experian Health and how you would contribute to adapting HR strategies.
