At a Glance
- Tasks: Lead the implementation of Screening solutions and support customers in managing financial crime risk.
- Company: Join Experian, a global data and tech company with a people-first culture.
- Benefits: Enjoy hybrid working, competitive pay, healthcare, and generous leave options.
- Other info: Be part of an award-winning team that values diversity and inclusion.
- Why this job: Make a real impact by solving complex challenges in financial crime compliance.
- Qualifications: Expertise in Screening, Financial Crime, and project management skills required.
The predicted salary is between 59400 - 72600 £ per year.
Role Overview
Why this role is important to us
The Screening team plays a critical role in helping our customers manage financial crime risk and meet regulatory obligations.
As a Senior Implementation and Support Analyst, you will be a subject matter expert, supporting the successful implementation, optimisation and ongoing use of our Screening solutions.
You will work with customers and offshore teams, driving operational excellence, influence product development and deliver outstanding customer outcomes through collaboration and knowledge sharing.
This is a hybrid role based in our London or Jersey office.
- Work that matters – What you'll do
- Lead and help implement Screening solutions, ensuring successful customer onboarding, adoption and transition into business-as-usual support.
- Act as a Screening Subject Matter Expert, providing expertise on Sanctions, PEP and Watchlist data management.
- Partner with offshore operational and support teams, ensuring knowledge transfer, understanding and service delivery.
- Manage and resolve customer support cases across all severity levels and act as Incident Manager for issues.
- Identify and implement process improvements, driving efficiencies across systems and delivery activities.
Experience and Skills
- What you'll need to bring to the role & Experian
- Expertise within Screening, Financial Crime, KYC or Compliance environments.
- Experience independently owning and deliver implementations, customer engagements and complex operational activities.
- Background working with and supporting offshore teams, including knowledge transfer, service management and collaboration.
- Experience with technology sanctions screening, PEPs, watchlists and customer due diligence processes.
- Excellent partner management, and project management, with the ability to manage customer escalations and lead resolution.
- More about you
- Trusted subject matter expert who enjoys solving complex customer and operational challenges.
- Take ownership and accountability, ensuring projects, implementations and support activities are delivered successfully.
- Hold the know how for global delivery models within both onshore and offshore teams.
- About Experian
Experian is a global data and technology company, powering opportunities for people and businesses around the world.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more.
Experian invests in people and new advanced technologies to unlock the power of data.
We have an amazing team of 25,200 people in 32 countries.
Additional information
Benefits package includes
- Hybrid working - 40% office based
- Great compensation package and discretionary bonus
- Core benefits include pension, Bupa healthcare, Sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
- Internal Grade
- Internal Grade
- E/EB9
Our uniqueness is that we celebrate yours.
Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces 2025 (Fortune Global Top 25), Great Place To Work in 26 countries to name a few.
Check out Experian Life on social or explore our Careers Site to understand why.
Experian is also proud to be an Equal Opportunity and Affinity Action employer.
If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
- #LI-RN1 #LI-Hybrid
- Experian Careers - Creating a better tomorrow together
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Senior Implementation and Support Analyst - Screening SME employer: Experian Group
Experian is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to thrive in their roles as Global Revenue Ops Analysts. With a strong focus on professional development and growth opportunities, you will be part of a dynamic team that values your contributions while working in a global environment that champions diversity and inclusion. Located in a vibrant area, Experian offers unique advantages such as flexible working arrangements and access to cutting-edge technology, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Implementation and Support Analyst - Screening SME
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Experian Group. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Experian Group.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Experian Group. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Senior Implementation and Support Analyst - Screening SME
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Experian Group and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Experian Group how you can be a team player!
How to prepare for a job interview at Experian Group
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Experian Group.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Experian Group's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
