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- Tasks: Lead the fraud product management team and develop innovative solutions to combat fraud.
- Company: Experian is a global data and tech company, transforming lending and fraud prevention worldwide.
- Benefits: Enjoy hybrid working, competitive pay, 25 days leave, and a focus on wellness and development.
- Why this job: Join a culture of innovation and collaboration, recognised as one of the world's best workplaces.
- Qualifications: Strong product management experience in fraud solutions and Agile methodologies required.
- Other info: Experian values diversity and offers a supportive environment for all employees.
The predicted salary is between 54000 - 84000 £ per year.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.
We are looking for a dynamic and experienced Product Director - Fraud to lead our UK and Ireland fraud product management team. You will manage our fraud products and ensure they meet the highest industry standards. You will develop and implement product management practices to understand customer needs and translate them into industry-leading solutions. Additionally, you will collaborate with Experian's data and analytics team and third-party vendors, identifying opportunities for partnerships, organic development, and mergers & acquisitions (M&A) to enhance our product offerings.
- Leadership & Strategy: Lead the team with Agile methodologies, ensuring alignment with Experian's Product Lifecycle Management (PLM). Define and communicate the product vision and strategy for Experian UK&I fraud products to drive revenue growth for the fraud solutions portfolio.
- Product Development: Prioritise product features and enhancements based on market research, customer feedback, and business goals. Engage with cross-functional teams to implement new products and services.
- Innovation & Growth: Lead programs to develop new features and technologies that reduce fraud and enhance customer satisfaction. Identify and evaluate new organic growth opportunities, partnerships, and potential mergers and acquisitions (M&A) to expand the fraud solutions portfolio.
- Performance Monitoring: Determine and implement metrics required to make metric-based decisions. Monitor key performance indicators (KPIs) and adjust strategies to meet financial targets.
- Customer Engagement: Engage with customers to gather insights on their needs and challenges. Use this information to inform product strategy and stay updated on industry trends and competitor activities.
- Culture & Innovation: Foster a culture of innovation within the fraud team, encouraging creative solutions to customer problems.
Qualifications
- Experience: Strong experience in Product Management gained in Identity and Fraud, and able to optimise working practices across the ID&F product teams, fostering a culture of close customer contact, product excellence, and a growth outlook.
- Agile Expertise: Leverage your Agile product management expertise to drive experimentation, maintain regular customer testing, and lead with insights that resonate across multiple market verticals.
- Fraud Solutions: Have a background in fraud solutions either from a solution or vendor perspective.
- People Leadership: Demonstrate exceptional team leading skills, bringing clarity and direction to a high-performing team. Empower and coach the team to further performance.
- API Metrics: Strong understanding of product metrics to maximise the effectiveness and efficiency of solutions, driving continuous improvement and innovation.
Additional Information
- Benefits package includes hybrid working.
- Great compensation package and discretionary bonus.
- Core benefits include pension, Bupa healthcare, sharesave scheme and more.
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters: DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people-first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Product Director - Fraud employer: Experian Group
Contact Detail:
Experian Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Director - Fraud
✨Tip Number 1
Familiarise yourself with Agile methodologies, as this role heavily emphasises leading teams using these practices. Consider obtaining certifications or attending workshops to demonstrate your commitment and expertise in Agile product management.
✨Tip Number 2
Network with professionals in the fraud solutions industry. Attend relevant conferences or webinars to connect with potential colleagues and learn about the latest trends and technologies that could enhance your understanding of the market.
✨Tip Number 3
Showcase your experience in customer engagement by preparing examples of how you've gathered insights from customers in previous roles. This will highlight your ability to translate customer needs into effective product strategies.
✨Tip Number 4
Research Experian's current fraud products and their market position. Understanding their offerings and identifying areas for innovation will allow you to speak knowledgeably during interviews and demonstrate your strategic thinking.
We think you need these skills to ace Product Director - Fraud
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly understand the responsibilities and qualifications for the Product Director - Fraud position. Tailor your application to highlight relevant experiences that align with the job description.
Craft a Compelling CV: Your CV should clearly showcase your experience in product management, particularly in fraud solutions. Use quantifiable achievements to demonstrate your impact in previous roles, and ensure it is formatted professionally.
Write a Tailored Cover Letter: In your cover letter, express your passion for the role and the company. Highlight specific experiences that relate to the key responsibilities, such as leading teams with Agile methodologies or developing innovative fraud solutions.
Showcase Your Leadership Skills: Since the role requires exceptional team leadership, provide examples of how you have successfully led teams in the past. Discuss your approach to fostering a culture of innovation and collaboration within your teams.
How to prepare for a job interview at Experian Group
✨Understand the Company and Its Products
Before your interview, take the time to research Experian and its fraud products. Familiarise yourself with their current offerings, recent innovations, and how they position themselves in the market. This knowledge will help you demonstrate your genuine interest and align your experience with their goals.
✨Showcase Your Agile Expertise
As the role requires strong Agile product management skills, be prepared to discuss your experience with Agile methodologies. Share specific examples of how you've led teams using Agile practices, and how this has contributed to successful product outcomes in the past.
✨Highlight Customer Engagement Strategies
Experian values customer insights for product development. Be ready to talk about how you've engaged with customers in previous roles to gather feedback and translate that into actionable product strategies. Discuss any tools or methods you've used to ensure customer needs are met.
✨Demonstrate Leadership and Team Development
The role involves leading a high-performing team, so it's crucial to showcase your leadership style. Prepare to discuss how you've empowered and coached team members in the past, fostering a culture of innovation and excellence. Highlight any specific achievements that resulted from your leadership.
