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- Tasks: Lead the evolution of product onboarding and integration for the Ascend platform.
- Company: Join Experian, a leader in innovative software solutions with a diverse workforce.
- Benefits: Enjoy a competitive salary, bonus plan, healthcare, and generous leave options.
- Other info: Hybrid role based in Nottingham or London with excellent career growth opportunities.
- Why this job: Make a real impact by creating seamless onboarding experiences for users and partners.
- Qualifications: Experience in Product Management, especially with platforms, APIs, and integration products.
The predicted salary is between 70000 - 90000 ÂŁ per year.
Experian Software Solutions (ESS) is seeking a Lead Technical Product Manager to own and evolve the product onboarding and integration experience for the Ascend platform. This role focuses on the technical mechanics of onboarding—ensuring that integration points are accessible, scalable, and designed for reuse. You will define and drive a roadmap to create a frictionless, self‑service onboarding experience for internal teams and external partners. You will influence and align multiple product and engineering teams. Hybrid, Nottingham or London based role (40% in the office) reporting to the Head of New Products Integration.
Key Responsibilities
- Platform Onboarding & Integration Design: Define and evolve the end-to-end onboarding journey (discovery → integration → go‑live), ensuring consistency, scalability, and reuse. Identify and unlock critical integration points required to onboard products efficiently onto the platform. Establish standardised integration patterns, reference architectures, and onboarding playbooks.
- Technical Product Ownership: Own the roadmap for onboarding tooling and developer experience, including documentation, sandbox environments, and self‑service capabilities. Partner with Architecture and Engineering to ensure onboarding aligns with platform standards (API‑first, microservices, event‑driven design).
- Cross‑Functional Delivery & Influence: Lead delivery through influence rather than direct ownership, coordinating across multiple engineering and platform teams. Act as a central point of alignment for onboarding initiatives across Product, Engineering, Architecture, and Commercial teams.
- Demand Management & Prioritisation: Define structured intake and prioritisation frameworks for onboarding demand. Balance short‑term integration needs with long‑term platform scalability and strategic value.
- Data‑Driven Optimisation: Define and track onboarding KPIs (e.g., time to integrate, cost per integration, reuse, developer satisfaction). Use data and insights to drive continuous improvement and transparency.
- Automation & AI Enablement: Identify opportunities to leverage automation and AI (including agentic AI approaches) to enhance onboarding and integration workflows. Drive initiatives that reduce manual effort, improve quality, and accelerate time‑to‑market.
Experience and Skills
- Experience in Product Management or Technical Product Management.
- Proven experience working on platforms, APIs, SDKs or integration‑focused products & architectures.
- Experience operating in matrix environments.
- Understanding of microservices, event‑driven systems, and data integration patterns.
- Experience designing scalable, reusable platform capabilities.
- Experience tracking onboarding KPIs (e.g., time to integrate, cost per integration, reuse, developer satisfaction).
- Understanding of AI and how to build AI capabilities into a platform at scale.
Benefits
- Great compensation package and discretionary bonus plan.
- Core benefits include pension, bupa healthcare, sharesave scheme and more.
- 25 days annual leave with 8 bank holidays and 3 volunteering days; additional leave can be purchased.
Equal Opportunity Employer
Experian is proud to be an Equal Opportunity and Aff... Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Lead Product Manager - Platform Product Onboarding in Nottingham employer: Experian Group
Contact Detail:
Experian Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Manager - Platform Product Onboarding in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Experian or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding the onboarding process inside out. Familiarise yourself with the Ascend platform and think about how you can improve the integration experience. Show us you’re ready to hit the ground running!
✨Tip Number 3
Don’t just wait for job postings—be proactive! Visit our website regularly and apply directly. Sometimes, the best opportunities come from being the first to express interest.
✨Tip Number 4
Showcase your data-driven mindset! Be ready to discuss how you've used KPIs in past roles to drive improvements. We love candidates who can back up their ideas with solid data.
We think you need these skills to ace Lead Product Manager - Platform Product Onboarding in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with product onboarding and integration. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Showcase Your Technical Skills: Since this role is all about technical product management, be sure to emphasise your experience with APIs, microservices, and any integration-focused products. We love seeing candidates who can speak the language of tech!
Highlight Cross-Functional Collaboration: This position requires working across multiple teams, so share examples of how you've successfully influenced and aligned different groups in past roles. We’re looking for team players who can drive initiatives without direct ownership.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Experian Group
✨Know the Onboarding Journey Inside Out
Make sure you understand the end-to-end onboarding process for the Ascend platform. Familiarise yourself with the key stages from discovery to go-live, and think about how you can contribute to making this journey frictionless. Being able to discuss specific integration points and scalability will show your technical prowess.
✨Showcase Your Cross-Functional Influence
This role requires influencing multiple teams without direct ownership. Prepare examples of how you've successfully led cross-functional projects in the past. Highlight your ability to align different stakeholders and drive initiatives forward, as this will be crucial for success in the interview.
✨Demonstrate Data-Driven Decision Making
Be ready to discuss how you've used data to optimise product onboarding in previous roles. Bring examples of KPIs you've tracked, such as time to integrate or developer satisfaction, and how these insights have informed your decisions. This will show that you're not just a manager but a strategic thinker.
✨Embrace Automation and AI
Given the emphasis on automation and AI in the job description, come prepared with ideas on how these technologies can enhance onboarding processes. Discuss any relevant experience you have in implementing AI solutions or automating workflows, as this will demonstrate your forward-thinking approach and alignment with the company's goals.