Transport and Service Provider Agent

Overview

We take care of our employees, and they take care of our customers. Become a member of a global community. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Job Description

Responsible for the timely and accurate handling of all LHR District related pick-up and delivery transport requirements and the associated requirements for preferred service providers in the programme. The management of inland haulage for ocean containers and the respective service providers will also become a responsibility of this role. The role requires working very closely with Expeditors Service Providers and all internal Expeditors products (Ocean, Air and Road).

Key Responsibilities

• Sourcing vehicles to deliver and collect shipments as required.
• Execute, maintain and develop the LHR local pickup and delivery program.
• Ensure all vehicle movements are planned using the most cost effective routes to optimise costs.
• Lead, influence and collaborate with the existing third party transport department.
• Organize and lead daily service reviews with primary service providers.
• Provide quality operational data & KPI’s
• Make recommendations for policy or service provider changes.
• Collaborate with department managers to review requirements and performance
• Develop new strategies to maintain or improve on the quality of service delivery and increase profits.

Knowledge, Skills and Behaviours

Knowledge

• Knowledge of local geography, traffic conditions, routing options, and transit times;
• Company policy and procedures of Expeditors (general, Security, Health & Safety and Compliance);
• Any local applicable transportation requirements (e.g., driver’s hours, road traffic local regulations etc).

Skills

• Strong organisational, time management and the ability to work to tight deadlines.
• Must have excellent communication skills, both written, verbal and with proven abilities to listen;
• Intermediate level Office skills (Outlook, Excel, Power Bi etc.); advanced preferred.
• Highly numerate, analytical & strong attention to detail
• Ability to develop, evaluate, and recommend different options.

Behaviours

• Team player with a positive attitude and willingness to help others;
• Can listen, understand and communicate effectively to achieve positive results;
• Supports the development of others around the transport strategy.
• Committed, productive and flexible, adapts easily when changes occur and open to feedback;

Qualifications

Education and Experience

• Undergraduate degree in Business, Logistics, Supply Chain, or other related field preferred but not required.

Additional Information

• Expeditors offers excellent benefits:
• Private Medical Insurance
• Employee Assistance Programme
• Pension Scheme
• Life Assurance
• Bike to work scheme
• Employee Stock Purchase Plan
• Training and Personnel Development Programme
• 26 WFH days annually