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- Tasks: Ensure smooth freight processes and provide top-notch customer service.
- Company: Join Expeditors, a leader in global logistics with a vibrant culture.
- Benefits: Enjoy private medical insurance, pension scheme, and employee stock purchase plan.
- Why this job: Be part of a dynamic team making a real impact in the logistics industry.
- Qualifications: Strong organisational skills and effective communication abilities required.
- Other info: Great opportunities for training and personal development await you.
The predicted salary is between 28800 - 43200 £ per year.
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within – more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs – they\’re chances to grow, do what you love and build a career with us!
Job Description
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within theTranscon Department
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Transcon files and reporting
- Ensure accurate and timely client and vendor billing
- Ensure delivery of freight and timely clearance when applicable
- Interact with customers in arranging their shipments to meet customers service standards
- Contribute and maintain good relationships with suppliers
- Meet compliance at all times?
- Network communications, timely responses to emails and requests
- Meet KPI standards in accordance with Company policy
- Understand customers procedures and maintain updated internal DLSOPs
- Meet KPI standards in accordance with the Company’s procedures
- Network communications, timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humour, and Visionary.
Knowledge:
- Expeditors’ Company Policies and Procedures
- Basic local regulatory knowledge for compliance
- Global Logistics Industry knowledge
- Hazardous materials certification (preferred)
Qualifications
Skills:
- Pro-active, strong organizational skills.
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Behaviours:
- Positive and willing to help attitude
**Must have the right to work in the UK **
Additional Information
Must be eligible to work in the UK
Expeditors offers excellent benefits
- Private Medical Insurance
- Pension Scheme
- Life Assurance
- Bike to work scheme
- Employee Stock Purchase Plan
- Training and Personnel Development Programme
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Transcon Agent ( Road Freight ) employer: Expeditors
Contact Detail:
Expeditors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transcon Agent ( Road Freight )
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at Expeditors. A friendly chat can open doors and give you insights that might just land you that Transcon Agent role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of global logistics and compliance regulations. Show us you’re not just a candidate, but someone who’s genuinely interested in the field and ready to contribute from day one.
✨Tip Number 3
Practice your communication skills! As a Transcon Agent, you’ll need to interact with customers and vendors regularly. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the team and ready to embrace our company culture.
We think you need these skills to ace Transcon Agent ( Road Freight )
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transcon Agent role. Highlight your experience in freight movement, data entry, and customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Skills: Don’t forget to mention your computer skills, especially with Excel and Word. If you have any experience with compliance or hazardous materials, make sure to include that too. We value those skills highly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Expeditors
✨Know Your Freight Basics
Before the interview, brush up on your knowledge of road freight processes and logistics. Understand the key terms and concepts related to freight movement, as this will show your potential employer that you're serious about the role and have a genuine interest in the industry.
✨Demonstrate Customer Service Skills
Since the role involves interacting with customers, prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you resolved issues or went above and beyond to meet client needs, as this will highlight your proactive attitude.
✨Showcase Your Organisational Skills
The job requires strong organisational skills, so be ready to discuss how you manage your time and tasks effectively. You could mention tools or methods you use to keep track of shipments and deadlines, which will demonstrate your ability to handle the fast-paced environment of freight logistics.
✨Familiarise Yourself with Company Culture
Research Expeditors' cultural attributes and think about how you embody these traits. Be prepared to share examples from your experience that align with their values, such as integrity and a positive attitude, as this will help you connect with the interviewers on a personal level.
