Transcon Agent

Transcon Agent

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure smooth freight processes and provide exceptional customer service.
  • Company: Join a global logistics leader with a friendly, professional culture.
  • Benefits: Enjoy private medical insurance, pension scheme, and employee stock purchase plan.
  • Why this job: Be part of a dynamic team that makes global trade happen.
  • Qualifications: Strong organisational skills and effective communication abilities required.
  • Other info: Great opportunities for training and personal development.

The predicted salary is between 24000 - 36000 £ per year.

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service‑based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Transcon Department.

Major Duties and Responsibilities:
  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Transcon files and reporting
  • Ensure accurate and timely client and vendor billing
  • Ensure delivery of freight and timely clearance when applicable
  • Interact with customers in arranging their shipments to meet customers service standards
  • Contribute and maintain good relationships with suppliers
  • Meet compliance at all times
  • Network communications, timely responses to emails and requests
  • Meet KPI standards in accordance with Company policy
  • Understand customers procedures and maintain updated internal DLSOPs
  • Escalation of problems to Management when necessary
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Adhere to the company’s 10 cultural attributes:
  • Appearance
  • Attitude
  • Confidence
  • Curiosity
  • Excellence
  • Integrity
  • Pride
  • Resolute
  • Sense of Humour
  • Visionary
Knowledge:
  • Expeditors’ Company Policies and Procedures
  • Basic local regulatory knowledge for compliance
  • Global Logistics Industry knowledge
  • Hazardous materials certification (preferred)
Qualifications Skills:
  • Pro‑active, strong organizational skills.
  • Good computer skills (Excel, Word)
  • Fluent in English
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Behaviours:
  • Positive and willing to help attitude
  • Must have the right to work in the UK
Additional Information:
  • Must be eligible to work in the UK
  • Expeditors offers excellent benefits
  • Private Medical Insurance
  • Pension Scheme
  • Life Assurance
  • Bike to work scheme
  • Employee Stock Purchase Plan
  • Training and Personnel Development Programme

Transcon Agent employer: Expeditors

At Expeditors, we pride ourselves on fostering a supportive and dynamic work environment where our employees are valued and empowered to excel. As a global leader in logistics based in Seattle, we offer competitive benefits such as private medical insurance, a pension scheme, and extensive training programmes, ensuring that our team members have ample opportunities for personal and professional growth. Join us to be part of a collaborative culture that prioritises customer service excellence and innovation in the ever-evolving world of international trade.
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Contact Detail:

Expeditors Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Transcon Agent

✨Tip Number 1

Network like a pro! Reach out to people in the logistics industry, especially those who work at Expeditors. A friendly chat can open doors and give you insights that might just land you that Transcon Agent role.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of global logistics and compliance. Show us you understand the industry and can handle the fast-paced environment we thrive in!

✨Tip Number 3

Demonstrate your customer service skills during the interview. We value a positive attitude and a willingness to help, so share examples of how you've gone above and beyond for customers in the past.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our global community.

We think you need these skills to ace Transcon Agent

Freight Process Management
Data Entry
Track and Trace
Client and Vendor Billing
Customer Service
Supplier Relationship Management
Compliance Knowledge
KPI Management
Network Communication
Problem Escalation
Organisational Skills
Computer Skills (Excel, Word)
Interpersonal Skills
Fluency in English

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for logistics shine through! We want to see that you’re excited about the role and how you can contribute to our team. A little enthusiasm goes a long way!

Tailor Your CV: Make sure your CV is tailored to the Transcon Agent role. Highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we do at Expeditors!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, just like we do with our customers!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Expeditors

✨Know Your Logistics

Familiarise yourself with the global logistics industry and Expeditors' role in it. Understand key terms and processes related to freight movement, data entry, and customer service. This knowledge will help you answer questions confidently and show your genuine interest in the position.

✨Showcase Your Organisational Skills

As a Transcon Agent, strong organisational skills are crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you ensured timely processes and maintained accuracy in your work.

✨Demonstrate Effective Communication

Effective interpersonal skills are essential for this role. Practice articulating your thoughts clearly and concisely. During the interview, be sure to listen actively and respond thoughtfully to questions, showcasing your ability to communicate effectively with customers and colleagues.

✨Embrace the Company Culture

Familiarise yourself with Expeditors' cultural attributes like integrity, curiosity, and a sense of humour. Think about how you embody these traits and be ready to share examples that demonstrate your alignment with the company's values during the interview.

Transcon Agent
Expeditors
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