Road Freight Agent in Stretford

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Transcon Files and reporting
• Use export Transcon Workflow on daily basis
• Ensure accurate and timely client and vendors billing.
• Ensure delivery of freight and timely clearance when applicable
• Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.
• Contribute to maintain good relationships with suppliers
• Meet compliance at all times to regulations internal and external in accordance with government regulations.
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the DLSOPs
• Meet KPI standards in accordance with the Company's procedures
• Network communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
  Basic local regulatory knowledge for compliance
• Global Logistics Industry knowledge
• Hazardous materials certification (preferred)
• Skills:
• Pro-active, strong organizational skills.
• Good computer skills (Excel, Word)
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  "We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
• Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
• 18,000 trained professionals
• 250+ locations worldwide
• Globally unified system

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