Road Freight Agent

Road Freight Agent

Full-Time On-site
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Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 18,000 trained professionals
  • 250+ locations worldwide
  • Globally unified system

Job Description

  • Ensure smooth and timely freight process flow

  • Ensure accurate and timely data entry into our operational system

  • Track and Trace Transcon Files and reporting

  • Use export Transcon Workflow on daily basis

  • Ensure accurate and timely client and vendors billing.

  • Ensure delivery of freight and timely clearance when applicable

  • Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.

  • Contribute to maintain good relationships with suppliers

  • Meet compliance at all times to regulations internal and external in accordance with government regulations.

  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity

  • Ensure all customers standard operating procedures in place and updated in the DLSOPs

  • Meet KPI standards in accordance with the Company’s procedures

  • Network communications, timely responses to emails and requests (internal and external)

  • Escalation of problems to Management when necessary

  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Qualifications

  • Basic local regulatory knowledge for compliance

  • Global Logistics Industry knowledge

  • Hazardous materials certification (preferred)

Skills:

  • Pro-active, strong organizational skills.

  • Good computer skills (Excel, Word)

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Additional Information

  • 23 Days holiday
  • Private Medical Insurance
  • Dental and Optical cover
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • EAP

Successful Candidate must be eligible to work within the UK

Road Freight Agent employer: Expeditors

Expeditors in Birmingham is an exceptional employer that prioritises employee development and teamwork within a dynamic global logistics environment. With a strong focus on mentoring and promoting productivity, employees benefit from a collaborative work culture that encourages innovation and accountability. The company offers ample growth opportunities and a supportive atmosphere, making it an ideal place for those seeking meaningful and rewarding careers in logistics.

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Contact Details:

Expeditors Recruitment Team