Ocean Export & Order Management (OM) Agent
Ocean Export & Order Management (OM) Agent

Ocean Export & Order Management (OM) Agent

London Full-Time 28800 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage international shipments and ensure smooth freight processes.
  • Company: Join Expeditors, a Fortune 500 global logistics leader with over 19,000 professionals.
  • Benefits: Enjoy private medical insurance, pension schemes, and employee stock purchase plans.
  • Why this job: Be part of a supportive culture that promotes growth and career development.
  • Qualifications: 6 months to 1 year of experience or relevant education; strong organisational skills required.
  • Other info: Must have the right to work in the UK.

The predicted salary is between 28800 - 42000 Β£ per year.

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they’re chances to grow, do what you love and build a career with us!

Job Description

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operating system
  • Track and trace Order Management files
  • Ensure timely clearance and delivery of freight to customer for Import shipments
  • Ensure documents are sent timely and arrival notices communicated to destination for Export shipments
  • Ensure accurate and timely client and vendor billing
  • Interact with our customers in arranging their international shipments, meeting customer service standards.
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
  • Understand department process flow, constantly looking for areas of improved efficiency
  • Ensure all customers standard operating procedures are followed and updated in the DLSOP
  • Receive documents
  • Prepare shipments
  • Route shipments
  • Manage freight receipt
  • Process shipments
  • Monitor shipments
  • Meet KPI standards, as per the company's procedures

Qualifications

  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
  • Understanding of ocean documentation process a plus
  • Pro-active, strong organizational skills
  • Good computer skills (Excel, Word, PowerPoint)
  • Hazardous Materials certification (preferred)
  • Fluent in English

Additional Information

Expeditors offers excellent benefits: Private Medical Insurance, Pension Scheme, Life Assurance, Bike to work scheme, Employee Stock Purchase Plan, Training and Personnel Development Programme.

* Must have the right to work in the UK*

Ocean Export & Order Management (OM) Agent employer: Expeditors

At Expeditors, we pride ourselves on fostering a supportive and dynamic work environment where employees are valued and encouraged to grow. With a strong emphasis on internal promotion and a comprehensive benefits package, including private medical insurance and a pension scheme, our team members enjoy meaningful careers in the thriving international logistics sector. Located in the heart of Seattle, our global presence and commitment to innovation make us an exceptional employer for those looking to make a significant impact in their field.
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Contact Detail:

Expeditors Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Ocean Export & Order Management (OM) Agent

✨Tip Number 1

Familiarise yourself with the ocean documentation process, as this is a key aspect of the role. Understanding the necessary paperwork and regulations will not only boost your confidence but also demonstrate your commitment to the position.

✨Tip Number 2

Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will help you stand out during interviews, as the role requires strong organisational abilities.

✨Tip Number 3

Brush up on your computer skills, particularly in Excel, Word, and PowerPoint. Being proficient in these tools will be essential for data entry and reporting, so consider taking a quick online course if you need a refresher.

✨Tip Number 4

Research Expeditors' company culture and values. Understanding their commitment to employee development and customer service will allow you to tailor your responses in interviews, showing that you're a great fit for their team.

We think you need these skills to ace Ocean Export & Order Management (OM) Agent

Organisational Skills
Attention to Detail
Data Entry Accuracy
Customer Service Skills
Knowledge of Ocean Documentation Process
Proactive Problem-Solving
Compliance Awareness
Freight Management
Communication Skills
Computer Proficiency (Excel, Word, PowerPoint)
Time Management
Ability to Meet KPIs
Team Collaboration
Adaptability to Change

Some tips for your application 🫑

Understand the Job Role: Before applying, make sure you fully understand the responsibilities of an Ocean Export & Order Management Agent. Highlight your relevant experience and skills that align with the job description.

Tailor Your CV: Customise your CV to reflect the qualifications and experiences mentioned in the job description. Emphasise your organisational skills, computer proficiency, and any experience with ocean documentation processes.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your background makes you a great fit for Expeditors and their customer service standards.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at Expeditors

✨Understand the Ocean Export Process

Familiarise yourself with the ocean documentation process and the key responsibilities of the role. Being able to discuss specific aspects of freight flow and compliance will show your understanding of the industry.

✨Showcase Your Organisational Skills

Highlight your organisational skills during the interview. Provide examples of how you've managed multiple tasks or projects simultaneously, as this role requires strong attention to detail and efficiency.

✨Prepare for Customer Interaction Scenarios

Since the role involves interacting with customers, be ready to discuss how you would handle various customer service scenarios. Think of examples where you successfully resolved issues or improved customer satisfaction.

✨Demonstrate Your Technical Proficiency

Be prepared to discuss your computer skills, particularly in Excel, Word, and PowerPoint. You might be asked to explain how you've used these tools in previous roles, so have specific examples ready.

Ocean Export & Order Management (OM) Agent
Expeditors
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