Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Ocean Import team, ensuring smooth operations and excellent customer service.
- Company: Join a Fortune 500 global logistics company with a friendly and innovative culture.
- Benefits: Enjoy private medical insurance, pension scheme, life assurance, and training opportunities.
- Why this job: Make a real impact in global trade while growing your career in logistics.
- Qualifications: 5+ years of experience in Ocean Import and strong communication skills required.
- Other info: Dynamic work environment with a focus on personal growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Our Mission: We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service‐based approach to logistics.
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Job Description Summary: To further develop the Ocean Import product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company's policy and procedures.
- Ensure all customers standard operating procedures are followed as per the DLSOP.
- Review and support with day-to-day quotations.
- Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.
- Take an active role in the transition of new business/ updates to existing business.
- Grow department Revenue in line with District budget target and management expectations.
- Support all compliance efforts and trainings.
- Understand department process flow, constantly looking for areas to improve efficiency.
- Be open to implementing new system changes and enhancements into the department.
- Be involved and suggest system/process improvements.
- Building and maintaining strong relationships with vendors (Shipping lines, trucking companies, and others).
- Assist the Manager with EPE's on the department in line with the 3+1 Initiatives.
- Assist the Manager with goal setting and monitoring development for key staff.
What We Expect From You:
- Exceptional Customer Service: Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary.
- Job Execution: Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network.
- Reliability: Consistently meets deadlines. Is punctual and can be relied on for planning purposes.
- Collaboration: Displays a willingness to accomplish not only his/her own job responsibilities but is willing to aid and assist others to the benefit of the company and/or customers.
- Communication: Effectively listens to others and communicates in a professional manner, both internally and externally.
- Culture: Exhibits and promotes the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humour, and Visionary.
- Personal Growth and Development: Participates in training within the company's guidelines, completing at least 52 hours of relevant training per year.
Performance Expectations:
- Financial Excellence: Applies accounting expertise to assist department leadership with meeting financial growth and cost savings goals.
- Operational Excellence: Monitors and improves product District Excellence and Global Business Operations metrics.
- Employee Development: Properly on‐boards new hires and ensures team members have clear expectations.
- Business Development: Assists department leadership with growing the product's business through involvement in sales and retention programs.
Qualifications:
- Minimum 5 years Expeditors' or Ocean Import experience.
- Strong planning and organizing skills.
- Excellent interpersonal and communication skills.
- Good computer skills (e.g., MS Excel, MS Word).
Additional Information:
- Expeditors offers excellent benefits including Private Medical Insurance, Pension Scheme, Life Assurance, Bike to work scheme, Employee Stock Purchase Plan, Training and Personnel Development Programme.
Ocean Import Supervisor in London employer: Expeditors
Contact Detail:
Expeditors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean Import Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at Expeditors. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Expeditors loves employees who embody their ten cultural attributes, so think about how you can showcase these during your conversation.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and genuine, not like a robot reciting lines. Use examples from your experience that highlight your skills in customer service and collaboration.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Ocean Import Supervisor position.
We think you need these skills to ace Ocean Import Supervisor in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Ocean Import Supervisor role. Highlight your relevant experience in logistics and customer service, and show us how you align with our mission and values.
Showcase Your Skills: We want to see your planning, organising, and communication skills shine through. Use specific examples from your past roles to demonstrate how you've excelled in these areas, especially in a team environment.
Be Professional Yet Personable: While we appreciate professionalism, don’t forget to let your personality come through! We value a friendly and collaborative culture, so feel free to express your enthusiasm for the role and the company.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will be seen by the right people, and you'll be one step closer to joining our global community!
How to prepare for a job interview at Expeditors
✨Know Your Ocean Import Stuff
Make sure you brush up on your knowledge of ocean import processes and logistics. Familiarise yourself with the key terms and concepts mentioned in the job description, like DLSOP and compliance efforts. This will show that you're not just interested in the role but also understand the industry.
✨Show Off Your Customer Service Skills
Since exceptional customer service is a big deal for this company, prepare examples from your past experiences where you exceeded customer expectations. Think about times when you solved problems proactively or built strong relationships with clients. This will demonstrate that you align with their values.
✨Be Ready to Discuss Team Collaboration
Collaboration is key in this role, so think of specific instances where you've worked well in a team. Be prepared to talk about how you’ve supported colleagues or contributed to group goals. Highlighting your ability to work harmoniously with others will resonate well with the interviewers.
✨Prepare Questions About Growth Opportunities
Since the company promotes from within, come prepared with questions about personal growth and development. Ask about training programmes or how they support employees in achieving their career goals. This shows that you're serious about building a long-term career with them.