Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Customs Brokerage Agent, managing customs regulations and ensuring smooth shipment processing.
- Company: Expeditors is a global logistics leader, dedicated to employee growth and customer satisfaction.
- Benefits: Enjoy paid vacation, health plans, training opportunities, and a supportive work culture.
- Why this job: Be part of a dynamic team that values innovation and offers real career growth.
- Qualifications: No prior experience needed; just a passion for logistics and good computer skills.
- Other info: Entry-level position with extensive training and a chance to build a rewarding career.
The predicted salary is between 30000 - 42000 £ per year.
We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they’re chances to grow, do what you love and build a career with us!
Job Description
- Operations, Compliance and Customs Expertise:
- Will follow the following specific areas relating to customs brokerage:
- National customs regulations – TSS and CDS Entry Submission
- Expeditors’ customs policies, controls, procedures and processes
- Operational and customer service execution
- Customer communication & Interaction
- Expeditors’ applications, tools, systems and their usage
- Client specific requirements
- Make certain that files are logged correctly and timely with proper event codes updated.
- Monitor and review post entry activity with brokerage supervisor.
- Make certain that discrepancies are monitored and resolved timely and correctly.
- Ensure that all correspondence within business unit is handled timely and professionally.
- Escalate necessary issues to Customs Supervisor or District Manager.
- Product Agent Core Competencies:
- Timely and Accurate Shipment Processing: Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures.
- Timely and Accurate Data Entry: Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution.
- Timely and Accurate Billing and Accounting: Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company.
Qualifications
- Global logistics industry knowledge (not essential, but preferred)
- Good computer skills (e.g., MS Excel, MS Word)
- Training requirement: Meet company standards of 52 hours training per year, including as needed management/leadership training.
- Education and Experience: 6 months to 1 year related experience and/or training; or equivalent combination of education and experience. Good Education- preferably to A Level standard. Minimum GCSE Maths and English.
Additional Information
- Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Seniority level: Entry level
Employment type: Full-time
Job function: Other, Information Technology, and Management
Industries: Transportation, Logistics, Supply Chain and Storage
Customs Brokerage Agent employer: Expeditors
Contact Detail:
Expeditors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Brokerage Agent
✨Tip Number 1
Familiarise yourself with customs regulations and procedures relevant to the role. Understanding TSS and CDS Entry Submission will give you a significant edge during interviews, as it shows your commitment to the field.
✨Tip Number 2
Network with professionals in the logistics and customs brokerage industry. Attend local events or join online forums to connect with current employees at Expeditors or similar companies, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your computer skills, especially in MS Excel and MS Word. Being proficient in these tools is crucial for data entry and operational tasks, and demonstrating this skill can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your problem-solving abilities during the interview. Be ready to share examples of how you've handled discrepancies or challenges in previous roles, as this aligns with the responsibilities of a Customs Brokerage Agent.
We think you need these skills to ace Customs Brokerage Agent
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customs Brokerage Agent. Familiarise yourself with customs regulations and the specific tasks mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous roles in logistics or customs brokerage, and include specific examples of your achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Expeditors and how your background makes you a great fit for their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Expeditors
✨Understand Customs Regulations
Familiarise yourself with national customs regulations, especially TSS and CDS Entry Submission. Showing that you have a grasp of these regulations will demonstrate your commitment to the role and your ability to handle compliance effectively.
✨Highlight Your Attention to Detail
As a Customs Brokerage Agent, accuracy is key. Be prepared to discuss how you ensure timely and accurate data entry and shipment processing. Share examples from your past experiences where your attention to detail made a difference.
✨Showcase Your Customer Service Skills
Expeditors values a customer service-based approach. Prepare to talk about how you've successfully communicated with clients in previous roles, resolved issues, and maintained professionalism under pressure.
✨Demonstrate Your Technical Proficiency
Good computer skills are essential for this role. Be ready to discuss your experience with tools like MS Excel and MS Word, and how you've used technology to improve processes or solve problems in your previous jobs.
