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For Companies At a Glance
- Tasks: Manage freight movement and provide top-notch customer service in a dynamic logistics environment.
- Company: Join Expeditors, a Fortune 500 global logistics leader with over 19,000 professionals worldwide.
- Benefits: Enjoy private medical insurance, a pension scheme, life assurance, and a bike-to-work scheme.
- Why this job: Be part of a supportive culture that promotes growth and values integrity and teamwork.
- Qualifications: Strong organisational skills, computer proficiency, and effective communication in English are essential.
- Other info: Must have the right to work in the UK; training and development opportunities available.
The predicted salary is between 28800 - 42000 £ per year.
Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within – more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs – they\’re chances to grow, do what you love and build a career with us!
Job Description
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within theTranscon Department
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Transcon files and reporting
- Ensure accurate and timely client and vendor billing
- Ensure delivery of freight and timely clearance when applicable
- Interact with customers in arranging their shipments to meet customers service standards
- Contribute and maintain good relationships with suppliers
- Meet compliance at all times?
- Network communications, timely responses to emails and requests
- Meet KPI standards in accordance with Company policy
- Understand customers procedures and maintain updated internal DLSOPs
- Meet KPI standards in accordance with the Company’s procedures
- Network communications, timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humour, and Visionary.
-
Knowledge:
- Expeditors’ Company Policies and Procedures
- Basic local regulatory knowledge for compliance
- Global Logistics Industry knowledge
- Hazardous materials certification (preferred)
Qualifications
Skills:
- Pro-active, strong organizational skills.
- Good computer skills (Excel, Word)
- Fluent in English
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Behaviours:
- Positive and willing to help attitude
**Must have the right to work in the UK **
Additional Information
Must be eligible to work in the UK
Expeditors offers excellent benefits
- Private Medical Insurance
- Pension Scheme
- Life Assurance
- Bike to work scheme
- Employee Stock Purchase Plan
- Training and Personnel Development Programme
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Crossdock Agent (Transcon) employer: Expeditors
Contact Detail:
Expeditors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crossdock Agent (Transcon)
✨Tip Number 1
Familiarise yourself with the logistics industry, especially the specifics of freight movement and supply chain management. Understanding the key terms and processes will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the logistics field, particularly those who work at Expeditors or similar companies. Attend industry events or join online forums to build connections that could lead to referrals.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've successfully handled challenging situations in previous roles. This will show your potential employer that you can maintain high service standards.
✨Tip Number 4
Research Expeditors' company culture and values, particularly their ten cultural attributes. Be ready to discuss how your personal values align with theirs during the interview process.
We think you need these skills to ace Crossdock Agent (Transcon)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Crossdock Agent position. Understand the key responsibilities and required skills, such as data entry, customer interaction, and compliance with company policies.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your organisational skills, computer proficiency, and any experience in logistics or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Crossdock Agent position at Expeditors.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Expeditors
✨Understand the Company Culture
Before your interview, take some time to research Expeditors' company culture and values. Familiarise yourself with their ten cultural attributes, as demonstrating alignment with these during your interview can show that you are a good fit for the team.
✨Showcase Your Organisational Skills
As a Crossdock Agent, strong organisational skills are crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting your ability to stay organised under pressure.
✨Demonstrate Customer Service Excellence
Since the role involves providing exceptional customer service, think of instances where you went above and beyond for a customer. Share these stories during your interview to illustrate your commitment to customer satisfaction and your proactive approach.
✨Prepare for Technical Questions
Given the technical nature of the logistics industry, brush up on your knowledge of global logistics and any relevant software tools. Be ready to answer questions about data entry processes and compliance regulations, as this will demonstrate your readiness for the role.