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For Companies At a Glance
- Tasks: Manage key customer accounts and build strong relationships for growth.
- Company: Join a Fortune 500 global logistics company with a friendly culture.
- Benefits: Enjoy health plans, life insurance, stock options, and training opportunities.
- Why this job: Be part of a team that makes global trade happen and grow your career.
- Qualifications: A-level education, 2-3 years' experience, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they’re chances to grow, do what you love and build a career with us!
Job Overview:
In this role, you’ll own key customer accounts, act as a trusted partner across their organisation, and work closely with internal teams to ensure excellent service delivery. You’ll identify growth opportunities, support business reviews, and help turn customer insights into commercial success.
What you’ll do:
- Manage and develop existing branch, regional, or global accounts
- Build strong relationships at multiple customer levels
- Identify and grow business opportunities
- Coordinate with sales, operations, and leadership teams
- Ensure high levels of customer satisfaction
- Assist with collections when needed
- Manage client profiles and updates on the CRM
- Build territory maps showing number of accounts located in each city
- Fluent in EI systems and demos to provide technical updates to accounts
- Share weekly schedule with all Departments to help coordinate and participate in joint account visits
- Turn major business opportunities and proposals over to Sales and operational issues to Ops
- Management of Business Reviews
- Continually seek improvement in procedures and services to create more efficient and cost-effective operations
- Assume lead responsibility for the efficient delivery of all (branch) services
- Ensure that a functioning and agreed upon invoice - payment process is in place
Qualifications
What you bring:
- Educated to A-level standard (GCSE Math’s and English required)
- Preferably 2-3 years’ industry experience
- Proficient in MS Office and CRM software
- Ability to communicate up and down management hierarchy with equal effectiveness
- Strong presentation skills and analytical skills
- Proven problem solving and interpersonal skills
Additional Information
Expeditors offers excellent benefits:
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
Account Manager in Belfast employer: Expeditors
Contact Detail:
Expeditors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences at Expeditors. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your skills align with our mission of providing excellent customer service and innovative solutions in logistics.
✨Tip Number 3
Practice your presentation skills! As an Account Manager, you'll need to communicate effectively with clients and internal teams. Run through common scenarios and get comfortable presenting your ideas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our global community!
We think you need these skills to ace Account Manager in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your customer relationship management experience and any relevant logistics knowledge to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about logistics and how your background makes you an ideal candidate for managing key accounts. Keep it friendly and professional!
Showcase Your Achievements: When detailing your work history, focus on specific achievements rather than just duties. We love to see numbers and results, so if you’ve increased customer satisfaction or driven sales growth, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Expeditors
✨Know Your Stuff
Before the interview, make sure you understand the logistics industry and Expeditors' role in it. Brush up on key terms and concepts related to supply chain management, as well as the company's mission and values. This will show that you're genuinely interested and prepared.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building strong relationships is crucial. Prepare examples from your past experiences where you've successfully managed client accounts or built rapport with customers. Highlight how these skills can translate into success at Expeditors.
✨Be Ready to Discuss Growth Opportunities
Think about how you can identify and grow business opportunities for Expeditors. Come prepared with ideas or strategies that could help enhance customer satisfaction and drive sales. This proactive approach will impress your interviewers.
✨Practice Your Presentation Skills
Since strong presentation skills are a must for this role, practice delivering a brief presentation about yourself or a relevant topic. This will not only help you feel more confident but also demonstrate your ability to communicate effectively during the interview.