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- Tasks: Process air export shipments and ensure top-notch customer service.
- Company: Join Expeditors, a global leader in logistics with a friendly culture.
- Benefits: Enjoy health plans, stock options, training, and growth opportunities.
- Why this job: Be part of a dynamic team that makes global trade happen.
- Qualifications: Experience in logistics or related fields; strong communication skills required.
- Other info: Full-time role with a unique 4 on 4 off shift pattern.
The predicted salary is between 30000 - 42000 £ per year.
We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs – they’re chances to grow, do what you love and build a career with us!
Job Description
To timely process and consolidate air export shipments, while ensuring consistent communication with branches and providing an exceptional customer service.
Tasks and Duties
- Prepare master air waybills and needed documentations
- File customs documents
- Ensure smooth and timely freight process flow
- Receive and update shipment status in a timely manner
- Ensure accurate and timely data entry into our operating system
- Track and trace air export shipments
- Interact with branches in arranging their international shipments, meeting / exceeding customer service standards
- Coordinate with our contracted service providers in procuring space and services
- Contribute to maintain strong relationships with service providers (Airlines, trucking companies, and others)
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements
- Understand department process flow, constantly looking for areas of improved efficiency
- Meet KPI standards, as per the company’s procedures
- Overseas communications
Shift Information
This is a full time day shift position working 4 on 4 off 7am - 7pm
Qualifications
- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
- Global logistics industry knowledge
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Good computer skills (Excel, Word)
- IATA/FIATA and Hazardous Materials certification a plus
Additional Information
Expeditors offers excellent benefits:
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program
- Bonus
Air Export Gateway Agent employer: Expeditors
Contact Detail:
Expeditors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Export Gateway Agent
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those at Expeditors. A friendly chat can open doors and give you insights that might just land you that Air Export Gateway Agent role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of global logistics. Understand the key processes and regulations involved. We want to see your passion for the industry shine through!
✨Tip Number 3
Showcase your customer service skills during the interview. Share examples of how you've gone above and beyond for customers in the past. Remember, we value exceptional service at Expeditors!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our global community at Expeditors.
We think you need these skills to ace Air Export Gateway Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Air Export Gateway Agent role. Highlight any relevant logistics experience and customer service skills to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you want to join Expeditors and how your background aligns with our mission. Keep it friendly and professional, just like our team!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application is clear and concise. We want to see how well you can convey your thoughts, so don’t hold back on showcasing your interpersonal skills!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be part of our global community in no time!
How to prepare for a job interview at Expeditors
✨Know Your Logistics Stuff
Make sure you brush up on your knowledge of the global logistics industry. Understand key terms and processes related to air export shipments, customs documentation, and compliance regulations. This will show that you're not just interested in the job, but that you genuinely understand the field.
✨Show Off Your Customer Service Skills
Since the role involves exceptional customer service, prepare examples from your past experiences where you went above and beyond for a customer. Think about how you handled difficult situations or resolved issues effectively. This will demonstrate your proactive approach and strong interpersonal skills.
✨Get Familiar with the Company Culture
Research Expeditors and their mission. They value professionalism, leadership, and a friendly environment. Be ready to discuss how your values align with theirs and how you can contribute to their innovative, customer service-based approach.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This shows your interest in the position and helps you gauge if it's the right fit for you.
