Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage urgent air export shipments and ensure timely delivery in a fast-paced environment.
- Company: Join Expeditors, a global leader in logistics with a friendly and professional culture.
- Benefits: Enjoy private medical insurance, pension plans, and opportunities for personal development.
- Why this job: Be part of a dynamic team that makes global trade happen every day.
- Qualifications: Experience in AOG/CLS handling and strong problem-solving skills required.
- Other info: Great career growth potential with over 50% of employees promoted from within.
The predicted salary is between 30000 - 42000 £ per year.
Air Export AOG/CLS Agent – 4/4 shift 1900-0700
We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission: We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within – more than 50 percent of our employees have been at Expeditors for five years or more.
We are looking for a dedicated and proactive AOG/CLS & Air Export Agent to manage high-profile, time-sensitive shipments in a fast-paced environment. The ideal candidate is ambitious and detail-oriented.
Key Responsibilities
- Handle urgent and high-pressure shipments with efficiency and accuracy.
- Proactively identify and implement solutions for service disruptions, keeping customers informed and offering alternative options.
- Build and maintain strong relationships with service providers, including airlines and trucking companies.
- Evaluate vendors at defined intervals, identifying areas for improvement and implementing corrective action plans.
- Ensure adherence to internal policies, operational process standards (OPS), and external regulations.
- Continuously assess department process flow to identify areas for improved efficiency.
Air Export Responsibilities
- Receive, prepare, and route shipments in compliance with customer requirements
- Manage freight receipt and processing to ensure timely and accurate shipment execution.
- Monitor shipments throughout transit to ensure on-time delivery and customer satisfaction
- Willingness to learn and develop expertise in imports
Expectations from You
- Exceptional Customer Service: Exceeds customer expectations by anticipating, understanding and meeting needs.
- Job Execution: Consistently completes quality work that matches job expectations.
- Reliability: Consistently meets deadlines.
- Collaboration: Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others.
- Communication: Effectively listens to others and communicates in a professional manner.
- Culture: Exhibits and promotes the company’s 10 cultural attributes.
- Personal Growth and Development: Participates in training within the company’s guidelines.
Product Agent Job-Specific Performance Expectations
- Timely and Accurate Shipment Processing: Ensures smooth and timely freight process flow according to Expeditors\’ operational procedures.
- Timely and Accurate Data Entry: Ensures accurate and timely data entry into our operational systems.
- Timely and Accurate Billing and Accounting: Invoices customers the expected charges timely and accurately.
Requirements
- Experience in the handling of AOG, CLS is essential
- Good market and product knowledge.
- Strong problem-solving and negotiation skills.
- Ability to work in a high-pressure environment with tight deadlines.
- Strong attention to detail and ability to manage multiple shipments simultaneously.
- Knowledge of compliance regulations and industry standards.
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Benefits
- Pension
- Private Medical Insurance
- Stock Purchase Plan
- Training and Personnel Development Program
- Must have the right to work in the UK
Job Location
#J-18808-Ljbffr
Air Export AOG/CLS Agent - 4/4 shift 1900-0700 employer: Expeditors
Contact Detail:
Expeditors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Export AOG/CLS Agent - 4/4 shift 1900-0700
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at Expeditors. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of AOG and CLS handling. Show us you know your stuff and can handle high-pressure situations with ease. We love candidates who come prepared!
✨Tip Number 3
Demonstrate your customer service skills during the interview. Share examples of how you've gone above and beyond for customers in the past. We want to see that you can exceed expectations just like we do!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our global community at Expeditors.
We think you need these skills to ace Air Export AOG/CLS Agent - 4/4 shift 1900-0700
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Air Export AOG/CLS Agent role. Highlight your experience with AOG and CLS handling, and don’t forget to showcase your problem-solving skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about logistics and how your skills align with our mission at Expeditors. Keep it professional but let your personality show through!
Showcase Your Customer Service Skills: Since exceptional customer service is key for us, make sure to include examples of how you've exceeded customer expectations in previous roles. This will demonstrate that you understand the importance of keeping our clients happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Expeditors
✨Know Your Stuff
Make sure you brush up on your knowledge of AOG and CLS handling. Familiarise yourself with the specific requirements and challenges of air export logistics. This will show that you're not just interested in the role, but that you understand the intricacies involved.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled high-pressure situations in the past. Think about times when you had to think on your feet or negotiate solutions for service disruptions. This is key for a role that demands quick thinking and efficiency.
✨Demonstrate Your Customer Service Savvy
Since exceptional customer service is a big part of this job, be ready to discuss how you've exceeded customer expectations before. Share specific instances where you anticipated needs or resolved issues proactively to keep clients happy.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture and growth opportunities. This shows that you’re genuinely interested in being part of their team and are keen on personal development within the company.
